Sales Engineering Manager
Job Summary
Samsara is seeking an experienced Sales Engineering Manager to lead and scale our Enterprise Core sales engineering team. You will be responsible for managing team performance, driving account strategy with Regional Sales Managers, and serving as a trusted advisor to our largest customers. This remote role requires significant leadership, technical acumen, and up to 50% travel within the TOLA region.
Responsibilities
- Lead and mentor a high-performing Sales Engineering team
- Partner with Regional Sales Managers on account strategy and planning
- Manage pre-sales escalations and product issues
- Serve as a trusted advisor during customer and prospect calls
Required Skills
- Sales Engineering management experience
- Technical expertise in IoT, SaaS, or Cloud Technologies
- Strong business acumen and stakeholder management
- Excellent communication and presentation skills
Job Details
### Role Overview
Samsara is seeking an experienced and results-driven Sales Engineering Manager to focus on our Enterprise Core business. You will lead and manage a team of Sales Engineers while contributing to the enhancement and scaling of our Sales Engineering motion. This role requires a blend of strategic thinking, strong leadership, and a passion for creating solutions that provide real-world value to our customers.
### Key Responsibilities
- Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team).
- Hire, develop and lead an inclusive, engaged, and high performing Sales Engineering team.
- Manage individual and team performance ensuring our partnership with sales, product, support and customer success teams are productive and efficient.
- Work with Regional Sales Managers on account planning, strategy and sales call activity.
- Manage escalations (product issues, feature requests, etc.) in a pre-sales environment.
- Participate in customer/prospect calls as a trusted advisor.
- Partner with other Sales Engineering leaders to improve the overall Sales Engineering organization.
### Minimum Requirements
- Bachelors’ of Science degree from a 4 year accredited university.
- 5+ years of professional experience in hands-on engineering, pre-sales, customer success, or customer/product support capacity.
- 2+ years of sales engineering management experience.
- Experience with Software Product sales (Infrastructure, SaaS).
- Knowledge in one or more of these areas: IoT, Networking/Security, SaaS, Cloud Technologies, or Physical Security.
- Strong technical and business acumen with excellent communication and interpersonal skills.
- Ability to partner with a broad coalition of stakeholders across the organization.
- Ability to travel up to 50% of the time and proximity to an international airport.