Ad Operations Specialist
Job Summary
The Ad Operations Specialist supports account executives by managing order entry and collecting creative assets for print and digital campaigns. This role acts as a liaison between clients, sales teams, and designers to ensure high-quality ad production and fulfillment. Candidates must be highly organized, capable of multitasking, and able to work under strict deadlines.
Responsibilities
- Manage campaign order entry and fulfillment
- Coordinate creative assets between clients and designers
- Monitor production deadlines and quality assurance
- Provide billing and reporting support for sales teams
Required Skills
- Strong organizational and multitasking skills
- Effective written and verbal communication
- Proficiency in Microsoft Office Suite
- Attention to detail for quality review
Job Details
Responsibilities:
- Work closely with sales executives to order multiple campaign tactics within deadlines and expected SLAs.
- Communicate specs and collect creative assets and materials from clients.
- Act as the liaison between the customer, account managers, account executives and designers in developing high-quality creative assets.
- Communicate with customers on all ad production matters, including deadlines, material needs, ad copy, proofs, and corrections.
- Generate clear layouts, provide style examples and assemble needed materials.
- Review design quality and proofs to ensure quality and accuracy.
- Assist with detailed client history reports, billing inquiries and rate requests as needed.
- Manage insertion orders utilizing financial systems across multiple markets.
- Communicate specs, inventory, availability, and deadlines to the Sales team.
Required Skills and Qualifications:
- Strong communication and interpersonal skills.
- Ability to effectively communicate with customers and team members.
- Strong organizational skills with the ability to manage multiple tasks, prioritize effectively and meet deadlines.
- Proficiency in Microsoft Office (Excel, Outlook, Word).
- Adobe suite or graphic design experience is a plus.