District Manager Sales
Job Summary
The District Manager, Sales serves as the primary field leader for GM in Interior BC, responsible for driving retail sales performance and customer experience. This remote-based role requires frequent onsite visits to dealerships to coach teams, analyze data, and implement sales strategies. The position focuses on achieving market share, vehicle order coverage, and revenue growth through effective dealer partnerships.
Responsibilities
- Lead and influence dealership portfolios to achieve sales and revenue targets.
- Develop and execute District and Dealer Action Plans using data analytics.
- Drive inventory discipline and optimal vehicle order coverage.
- Improve Customer Satisfaction Index (CSI) and digital retail experience.
- Grow adjacency revenue including Accessories, OnStar, and Leasing services.
Required Skills
- 5+ years in sales, field operations, or dealer management
- Strong analytical and data-driven decision-making skills
- Excellent leadership and relationship-building abilities
- Proficiency in OEM distribution and field sales tools
- Automotive industry experience
Job Details
### Core Responsibilities
**1. Drive Sales & Market Share Performance**
* Achieve retail sales and share objectives by developing and executing clear District and Dealer Action Plans.
* Use data including sales, inventory, market share, and competitive intelligence to identify performance gaps and growth opportunities.
* Review and interpret the Dealership Operating Report (DOR) to pinpoint operational efficiencies and pathways for sustainable growth.
**2. Drive Vehicle Order Coverage**
* Develop ordering strategies with dealers to ensure the right mix, volume, and timing of vehicle orders.
* Align ordering patterns with regional strategies, local market demand, and new product launches.
* Coach dealers on inventory discipline to minimize lost sales and maximize turn.
**3. Improve Customer Satisfaction & Retail Experience**
* Foster a customer-first culture by ensuring proper processes, staffing, and training are in place.
* Drive Customer Satisfaction Index (CSI) performance and resolve customer issues with a constructive, solution-oriented mindset.
* Champion improvements in the digital retail journey and support retail innovation.
**4. Grow Adjacency Revenue**
* Drive Accessories revenue through effective showroom merchandising and consistent selling processes.
* Increase OnStar and connected services performance by promoting app usage and product education.
* Partner with GM Financial to grow leasing penetration.
### Requirements
* 5+ years of relevant experience in sales, field operations, or dealer/distribution management.
* Prior District Sales Manager experience strongly preferred.
* Demonstrated track record of sales growth and relationship building within automotive or multi-location retail environments.
* Excellent communication, interpersonal, and leadership skills to influence without direct authority.
* Outstanding analytical skills to translate data into actionable insights.
* Ability to travel regularly throughout the district and work extended hours as needed.
* Valid Driver's Licence in good standing.
* Must reside in the Kelowna, BC area and be willing to relocate anywhere in Canada if required.
### Preferred Qualifications
* Undergraduate degree in Business, Marketing, Commerce, or related field; MBA is an asset.