Global Head Solutions Engineering
Job Summary
We are in search of a Global Head of Solutions Engineering to lead and scale our Solutions team for Workvivo, part of Zoom. This is a strategic leadership role at the intersection of technology, sales, and customer value. You'll partner directly with Sales and GTM leaders to guide prospects and customers through their journey to realize the full potential of our platform.
Responsibilities
- Develop AI-focused GTM strategy
- Drive sales pipeline and revenue growth
- Lead and scale global Solutions Engineering team
- Influence product strategy and roadmap
- Represent Workvivo as an AI thought leader
Required Skills
- 10+ years SaaS/Enterprise leadership experience
- Expertise in cloud, SaaS, and AI technologies
- Proven track record in GTM strategy
- Strong executive communication and presentation skills
- Global team management experience
Job Details
Responsibilities:
- Architect and evolve Workvivo's AI-focused GTM strategy in partnership with Sales and Marketing leadership, driving growth through market transitions, category shifts, and expansion opportunities.
- Partner with Sales to accelerate pipeline generation, develop winning account strategies, and deliver net-new customer acquisition and expansion revenue.
- Lead and scale a high-performing, globally distributed Solutions Engineering organization by attracting, developing, and retaining exceptional talent while fostering a culture of excellence and AI adoption.
- Transform how Workvivo demonstrates value throughout the sales cycle, establishing product demonstrations and technical storytelling as a sustainable competitive advantage.
- Influence Product Strategy and roadmap prioritization by translating customer insights, competitive intelligence, and market trends into actionable recommendations.
- Lead executive engagements and represent Workvivo as a thought leader in Employee Experience and AI, strengthening our position as the market-leading AI-native Employee Experience Platform.
Qualifications:
- 10+ years of experience in Solutions Engineering, Pre-Sales, or Technical Consulting leadership within high-growth SaaS or enterprise technology environments, including at least 3 years in a senior leadership role.
- Proven success scaling and elevating high-performing Solutions Engineering organizations in fast-growth environments.
- Demonstrated experience architecting GTM strategies through platform expansions, category creation, and AI-driven market transitions.
- Track record of shared accountability with Sales for revenue outcomes, including ownership of commercial targets.
- Global leadership experience across multiple regions and customer segments.
- Deep expertise in cloud, SaaS, and AI technologies, with the ability to translate technical capabilities into business outcomes for executive audiences.
- Strong executive communication, presentation, and stakeholder management skills.
- Strategic, execution-oriented, and collaborative leadership style.
- Work from our Boston, MA office 3 days per week (hybrid schedule).