Senior Parts Sales Manager
Job Summary
The Senior Sales Manager for Steam Power will lead parts orders and sales operations, driving customer-facing initiatives and deal negotiations. This role requires significant commercial judgment to manage quoting activities, customer relationships, and outage planning while maintaining market expertise. You will act as a key point of contact for parts-related matters, collaborating across internal teams to ensure fulfillment and achieve financial targets.
Responsibilities
- Manage parts quote activity and deal negotiations
- Achieve parts orders and sales operating plans
- Develop and expand customer relationships
- Provide accurate forecasts of Orders and Sales
- Support outage planning and parts fulfillment
Required Skills
- Steam Turbine Technology expertise
- Strong commercial and negotiation background
- Field Engineering knowledge
- Proficiency in ERP and CRM systems
- Data analysis and financial acumen
Job Details
### Job Description
As a Senior Sales Manager - Steam Power, you will:
- Achieve parts orders and sales operating plan.
- Manage and own all Parts quote activity throughout the deal process, including opportunity identification, strategy creation, proposal development, deal negotiation, order closure and OTR hand-off.
- Maintain and communicate up-to-date knowledge of Parts related market trends (technology, pricing, risk, etc.), customer requirements, competitor actions and customer base.
- Develop, expand, and manage customer relationships in your assigned coverage area to enhance parts sales.
- Proactively develop recommended Parts list during outage pre-planning / pre-bid phase and support LCT (Local Customer Team) and GESPI efforts to grow emergent parts sales during outage events.
- Review all forecasted outages, and insure there is a parts plan and strategy for each outage.
- Work with Region Pricing Leader to understand market dynamics and apply understanding to market level pricing for parts quote.
- Act as region expert on parts pricing guidelines and price deviation process and facilitate / lead all Parts related approvals.
- Provide timely, accurate and complete forecasts of Orders and Sales for the Parts segment by supporting maintenance of opportunity pipelines in NEX.
- Act as single point contact for all internal / external Parts matters, such as Customer Issue Resolution (CIR) cases that involve Parts/ NCR's.
- Assist Sales, Commercial and Regional Services teams in identifying opportunities for process and organizational improvement, including support of LEAN activities to improve parts fulfillment.
- Partner with GESPI sales managers, GESPI Repair sales managers, CSLs, and Field Engineers to support customer's parts needs, parts that enable repairs and/or field services.
- Assist application engineering, when appropriate, to maintain complete and accurate unit records.
- Partner with parts STM's, vendors and suppliers to insure parts are delivered per order agreement with customer.
### Roles and Responsibilities
- Originates and closes financial transactions with new, existing and former customers within an assigned target market.
- Developing specialized knowledge of latest commercial developments and communication skills to influence others.
- Contributes towards strategy and policy development, and ensure delivery within area of responsibility.
- Uses judgment to make decisions or solve moderately complex tasks or problems within projects, product lines, markets, sales processes, campaigns or customers.
- Acts as a resource for colleagues with less experience; may lead small projects with moderate risks.
### Qualifications/Requirements
- Bachelor's Degree in Engineering or technical discipline (OR High School Diploma / GED with a minimum of 8 years of experience in the Power Generation industry in marketing, sales, project management or customer service).
- Minimum of 5 years of experience working with / knowledge of Steam Turbine Technology products and services.
- Ability and willingness to travel to determined customer base.