Field Service Engineer
Job Summary
The Field Service Engineer provides technical direction and maintenance support for power equipment at customer sites. This role focuses on executing maintenance activities, troubleshooting complex control systems, and ensuring operational excellence. The position requires significant travel and the ability to work independently within a dynamic, geographically dispersed team.
Responsibilities
- Provide technical guidance for power equipment outages
- Execute maintenance and service activities at customer sites
- Troubleshoot control and instrumentation systems
- Coordinate with internal teams and customer stakeholders
Required Skills
- Industrial automation & PLC expertise
- Field service engineering experience
- Troubleshooting & technical analysis
- Project management & interpersonal skills
Job Details
Roles and Responsibilities
- Provide technical direction and guidance to craft labor in support of a power equipment outage.
- Develop in-depth knowledge of a technical discipline, utilizing prior experience and technical expertise to execute policy and strategy.
- Maintain an in-depth understanding of key business drivers to accomplish work and ensure integration between teams.
- Propose solutions outside of set parameters with guidance and solve straightforward tasks using on-the-job training and analytic thinking.
- Act as an individual contributor with proven interpersonal skills, providing informal guidance to new team members.
Required Qualifications
- Ability and willingness to travel up to 80% of the time.
- Industrial automation, Electrical, or electronic engineering degree (or High School Diploma/GED with a minimum of 4 years industry experience).
- 4 years of field engineering experience in power generation, industrial plant automation, distributed control systems, or PLC (programmable logic controller) sectors.
- Ability to troubleshoot control and instrumentation systems at all levels, from field devices to control systems and networking.
- Strong customer focus, interpersonal, and computer skills.
- Ability to multi-task in a dynamic, geographically dispersed team environment.
- Effective written and oral communication skills in English.
Desired Characteristics
- Demonstrated ability to analyze and resolve problems.
- Ability to document, plan, market, and execute programs.
- Established project management skills.
- Previous industrial field service experience.
- Controls experience regarding equipment that functions as a 'prime mover'.
- Electronics and/or mechanical troubleshooting skills with a 'hands-on' approach.
- Familiarity with MS Office and TCP/IP configuration.
- Ability to read and interpret mechanical and electrical drawings.