Commercial District Sales Manager
Job Summary
The Commercial District Sales Manager will hold territorial responsibility for managing Business Elite and Medium Duty Program Agreements. This role involves acting as a consultant to dealers to implement business plans, marketing initiatives, and sales growth strategies. The position requires frequent travel to ensure operational success and customer retention within the assigned territory.
Responsibilities
- Manage Business Elite and Medium Duty program compliance
- Consult with dealers to drive sales and business growth
- Analyze market conditions and competitor performance
- Execute local B2B sales and marketing strategies
- Provide dealer coaching on customer retention and satisfaction
Required Skills
- 4+ years field sales and customer service
- Microsoft Office Suite proficiency
- Data analysis and reporting skills
- Strong relationship management and communication
- Valid driver's license
Job Details
### Position Overview
The Commercial District Manager has territorial responsibility for the administration of the Business Elite and Medium Duty Program Agreements between GM and its dealers. You will act as a consultant to develop and implement business plans, ensuring the best customer experience throughout the vehicle life cycle.
### Responsibilities
- Facilitating, coaching, and consulting with dealers to meet monthly/yearly sales objectives.
- Managing dealer compliance with the Business Elite program.
- Overseeing the Commercial Truck Club in your district to grow membership.
- Improving OnStar Package Sales and OVI telematics sales across all stores.
- Implementing commercial digital marketing and advertising campaigns.
- Analyzing dealer sales, local market conditions, and competition to identify sales opportunities.
- Conducting face-to-face customer meetings and assisting dealers with B2B tactics.
- Providing support for regional and local B2B sales activities (e.g., NAHB, ABC, AGC events).
- Maintaining knowledge of GM products, commercial Special Vehicle Manufacture upfit products, and competitive intelligence.
- Assisting in dealer and customer problem resolution and coaching on customer retention.
### Required Qualifications
- 4+ years of demonstrated success in a field-base sales and customer service role.
- Ability to perform overnight travel as necessary for territory management.
- Proficiency in the entire Microsoft suite of business products.
- Computer skills to develop, maintain, and analyze data.
- Valid driver's license.
### Preferred Qualifications
- Bachelor's degree in Business, Marketing, or related areas.
- Ability to build strong relationships and influence business partners.
- Excellent oral and written communication and time management skills.
- Experience in dealership/automotive environments, B2B sales, or Fleet Account Management.
- AI experience.
### Additional Requirements
- Frequent travel required (at least 50% or more).
- Ability to legally operate a motor vehicle and pass a Motor Vehicle Report review.