Slack Account Executive
Job Summary
The Slack Account Executive acts as a trusted advisor to partners and customers, driving the adoption of Slack as the System of Engagement. This role involves managing the full sales cycle, generating net-new pipelines, and demonstrating the value of Slack AI and Agentforce. The ideal candidate is an experienced, quota-carrying sales professional skilled in collaborative account team environments.
Responsibilities
- Manage full sales cycle and generate net-new business
- Drive Slack adoption and revenue growth within assigned accounts
- Collaborate with internal teams and stakeholders
- Maintain accurate forecasting and ensure customer satisfaction
Required Skills
- 5+ years of enterprise software sales experience
- Proven SaaS or collaboration platform sales track record
- Strong executive presence and consultative selling skills
- Knowledge of Salesforce platform and public sector sales
Job Details
Responsibilities:
- Be the subject matter expert on how organizations leverage Slack to connect people, agents, apps, and data in the flow of work.
- Empower and enable the broader Account Team on Slack's value proposition within the Salesforce platform ecosystem.
- Collaborate with Account and Territory teams to identify and prioritize target accounts.
- Create and drive revenue within a specified region and/or list of named accounts.
- Generate business opportunities through networking, outbound prospecting, and expansion within existing Salesforce customer bases.
- Own the full sales cycle for Slack - including lead generation, deal strategy, pricing and packaging, and deal closure.
- Meet and exceed all quarterly and annual sales quotas.
- Drive brand awareness, campaigns, and lead generation via industry events, networking, and strategic partnerships.
- Maintain accurate account and opportunity forecasting within Salesforce CRM.
- Ensure 100% customer satisfaction and retention across assigned accounts.
- Develop key stakeholder relationships and drive long-term customer success.
- Assist with the development and execution of overall account strategy aligned to customer business objectives.
- Coordinate internal Slack and Salesforce resources to meet customer needs.
- Articulate Slack's value proposition - including Slack AI, Agentforce in Slack, and workflow automation - for both new and existing customers.
- Drive expansion within assigned accounts by identifying new use cases and organizational whitespace.
Requirements:
- 5+ years of outside enterprise software sales experience.
- Proven track record in a quota-carrying role, including experience in Co-Prime or Overlay Sales environments.
- Experience selling SaaS, collaboration, productivity, or cloud communication technology required.
- Strong preference for prior Slack, Teams, or collaboration platform sales experience.
- Familiarity with the broader Salesforce platform (Agentforce, Data Cloud, Einstein) is a significant plus.
- Ability to navigate complex organizational structures and multi-stakeholder sales cycles.
- Proven ability to work independently and as part of a team in a fast-paced, high-growth environment.
- Strong executive presence and consultative selling skills; C-suite experience (CIO, CTO, CDO, COO) a plus.
- Ability to deliver compelling product demonstrations and be considered the platform expert throughout the sales cycle.
- Comfortable and effective in virtual, hybrid, and in-person selling environments.
- Experience working within or selling into Public Sector organizations - including state and local government and K-12 education - is strongly preferred.
- Passion for helping public sector and education organizations modernize how their teams collaborate and deliver services.
- Ability to travel as needed.