Senior Sales Program Manager
Job Summary
The Senior Program Manager will lead large-scale transformational projects within the Sales organization to streamline operations and improve forecasting. This role focuses on implementing project plans, centralizing processes, and optimizing change management through cross-functional collaboration. The successful candidate will leverage data-driven insights to drive operational excellence and support a high-performance sales environment.
Responsibilities
- Lead large-scale transformational sales projects
- Drive cross-functional stakeholder collaboration
- Manage change and process improvements
- Measure project impact and reporting
- Embed cultural principles for operational excellence
Required Skills
- 6-8 years of Program Management/Consulting
- SaaS or tech industry background
- Strong analytical and data-driven mindset
- End-to-end project delivery expertise
- Excellent communication and stakeholder management
Job Details
Responsibilities:
- Lead Program Scoping, Planning and Execution: Work closely with business stakeholders (Sales and Revenue Operations leaders, managers, and frontline reps) to identify, scope, prioritize, plan and execute strategic projects that improve the customer and employee experience.
- Drive Cross-Functional Collaboration: Work with cross-functional leaders to scope projects, align objectives, and coordinate stakeholders to deliver outcomes aligned with key business objectives.
- Manage Change: Drive change management for process improvements within the Sales organization, ensuring the team is prepared, supported, and equipped with the necessary resources to adapt to organizational change.
- Deliver Impactful Reporting & Results: Measure results of projects and report out on outcomes delivered; drive continuous improvement processes to achieve and maintain operational excellence.
- Champion, Role Model, and Embed Samsara’s Cultural Principles: Focus on Seller and Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team.
Minimum requirements for the role:
- Bachelor's Degree from a 4 year institution.
- 6-8 years of program management, management consulting, business operations or strategy experience, ideally in a SaaS environment or fast-paced technology consulting role.
- Track record launching transformational, cross-functional initiatives that measurably improve the customer experience and support scalability within the business.
- Strong Program Management skills with expertise in end-to-end delivery (i.e. framing the need, scope requirements, document project roadmaps, partnering with teams, defining KPIs and reporting out on results).
- Ability to ramp up quickly on business priorities and derive insights from data to inform decisions.
- Strong communication and written language skills including clear and concise documentation.
- Proven track record of building trust and effectively partnering with a wide variety of stakeholders: executives, managers, front-line teammates and cross-functional partners.
Ideal Candidate has:
- Experience with B2B hardware and SaaS products.
- PMP certification, Agile/Scrum Certification.
- MBA.