Licensed Insurance Sales Rep
Job Summary
As a full-time Insurance Sales Representative, you will engage with active insurance shoppers via inbound and outbound calls, live chat, and SMS in a work-from-home environment. You will use your insurance expertise to uncover customer needs and recommend tailored solutions from a wide product portfolio. This role requires converting warm leads into customers using a consultative sales strategy without the need for cold calling.
Responsibilities
- Engage with insurance shoppers via calls, chat, and SMS
- Identify coverage gaps and recommend tailored solutions
- Convert warm leads into customers using consultative sales
- Navigate multiple systems to handle customer transactions
Required Skills
- 1+ year sales/customer service experience
- Active Property & Casualty or Personal Lines license
- Strong communication and multitasking skills
- Proficiency in consultative sales techniques
Job Details
Responsibilities:
- Engage with active insurance shoppers via inbound/outbound calls, live chat, SMS, and more in a work from home call center environment.
- Use your insurance expertise to uncover customer needs, identify coverage gaps, and recommend tailored solutions from Allstate products and products within the Allstate family of companies.
- Convert warm leads into customers using a proven consultative sales strategy - no cold calling required.
- Work from home to drive sales growth while delivering an exceptional, customer-first experience.
Essential Job Functions:
- Handle inbound and outbound customer calls as the primary method of engagement.
- Maintain consistent availability during assigned work hours to meet call volume and service expectations.
- Conduct consultative sales conversations and complete transactions during live customer interactions.
- Adhere to assigned schedules, including evenings and weekends, based on business needs.
- Meet or exceed established productivity, quality, and performance standards.
- Navigate multiple computer systems simultaneously while actively assisting customers.
Requirements:
- At least 1 year of experience in sales or customer service (with a sales focus).
- Active Personal Lines or Property & Casualty Producer license in your state of residence (preferred) or ability to obtain one.
- Sales Representatives are required to obtain and maintain all required resident and non-resident Producer licenses necessary to sell insurance products in any state designated by Allstate.
- High school diploma or GED required.
- Reliable high-speed internet with wired connection (Ethernet).
- Dedicated, distraction-free home workspace.
- Comfortable working evenings and weekends.
- Strong communication, critical thinking, and multitasking skills.
- Competitive, highly self-motivated and able to work independently.
Benefits:
- Base Pay: $18/hour.
- Average Total Compensation: $52,730-$76,480/year (base + uncapped performance-based incentives).
- Full suite of employee benefits: Health, dental, and vision insurance, 401(k) with company match and pension plan, tuition reimbursement, and wellness programs.
- Paid training from day one.
- Licensing support: study materials, exam reimbursement, and assistance.
- Monthly internet reimbursement and home office equipment provided.