Lead Field Engineer Drives
Job Summary
The Lead Field Service Engineer performs engineering tasks to ensure the installation, commissioning, and maintenance of drive and power systems. This role involves providing technical support, troubleshooting, and project management at customer sites, including vessels and shipyards. The position requires a high degree of technical aptitude and the ability to travel extensively for on-site projects.
Responsibilities
- Installation and commissioning of drive/power systems
- On-site troubleshooting and diagnostic activities
- Project management and technical leadership
- Development of maintenance and training documentation
- Supporting service sales and engineering teams
Required Skills
- Electrical Engineering degree or equivalent experience
- Marine Industry experience
- Proficiency with MS Office
- Technical troubleshooting and problem solving
- Ability to travel 85% of the time
Job Details
Essential Responsibilities:
- Perform installation and commissioning on drive systems, power systems, automation systems or dynamic positioning systems at customer site locations during ship construction.
- Performs troubleshooting activities at site locations during scheduled Port visits or at sea to diagnose problems, determine appropriate resolution, and implements corrective actions.
- Performs a wide range of engineering tasks to ensure the technical integrity and proper installation and commissioning of our equipment.
- Develop documentation to execute work such as commissioning and maintenance procedures, as well as execute customer training.
- Execute on site project management and technical leader duties to resolve customer issues and provide customer satisfaction.
- Identify sales opportunities for service agreements, spare parts, training, and upgrades.
- Provide on call support in response to customer calls for service.
- Assist in the growth and direction of the North American business.
- Provide support to engineering teams working on customer upgrade projects.
- Complete timely service reports and other administrative requirements.
- Perform work on-board vessels within GE / Customer safety guidelines either in shipyards or offshore.
- Extended hours / overtime maybe required during peak periods and emergency circumstances.
- Domestic or overseas travel to customer sites for extended periods of time.
Qualifications/Requirements:
- Bachelor's Degree in Electrical Engineering or related discipline from an accredited college or university. OR Associate's Degree or related discipline from an accredited college or university with a minimum 5 additional years of related industry experience. OR High School diploma or GED equivalency with a minimum of 8 years of related industry experience.
- Ability and willingness to travel 85% of the time on short notice.
Desired Characteristics:
- US Person with the ability to achieve security clearance for Department of Defense projects.
- Previous Marine Industry Experience.
- Must be physically fit to be able to board vessels offshore. For field service engineers that have the potential of working offshore, must be able to pass a Helicopter Underwater Egress Training (HUET) and offshore survival course which includes activities in a swimming pool.
- Possesses leadership qualities that align with GE Vernova Way.
- Background in a customer facing position within a Service environment.
- Ability to execute increasingly complicated assignments, which require considerable engineering skill and creative ability and independent judgment.
- Strong computer proficiency and technical aptitude with the ability to utilize MS Office applications.