Senior Technical Architect

Role Overview: Salesforce Professional Services is looking for a Senior Technical Architect focused on Agentforce for Life Sciences (AFLS). AFLS is one of Salesforce's fastest-growing and most strategic product areas and now adopted by more than 140 industry-leading organizations globally. In this role, you will serve as a strategic advisor and Salesforce product and platform expert to the company's largest, most complex life sciences enterprise customers, helping them architect and deliver agentic, AI-first solutions across their commercial and clinical operations. Key Responsibilities: - Serve as a trusted advisor to the client. - Identify and lead internal strategic initiatives to grow the consulting practice; serving as an active contributor to the community's overall knowledge base and expertise. - Guide customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value. - Work collaboratively and having very strong communications skills, especially in teaching complex concepts, and creative, prescriptive thinking. - Identify and proactively manage risk areas and commit to seeing an issue through to complete resolution. - Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners. - Review and correct project/program direction, approach, and key artifacts to keep programs on track and solutions extendable and maintainable going forward. - Work closely with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions to meet client needs. - Contribute to a program vision while advising and articulating program/project strategies on enabling technologies including the Salesforce Platform. Minimum Requirements: - 8+ years enterprise architecture or consulting experience. - 4+ years of experience leading Salesforce Core Projects. - Strong application design skills combined with strong data, integration, and security architecture skills. - Experience in the Life Sciences industry, particularly Pharma/Biopharma. Candidates should have backgrounds in pharmaceutical commercial operations, field force engagement, HCP/HCO relationship management, or regulatory compliance. - Strong presentation skills, able to effectively present and defend a point of view to a variety of audiences. - Detail-oriented individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies. - Strong communication skills, both written and verbal, able to effectively develop materials that are appropriate for the audience. - A great listener with the ability to communicate with people in diverse roles. - Proven ability to analyze, design, and optimize business processes via technology and integration. - Resourceful and innovative thinker who can work through and solve problems. - Strong experience in Integration concepts, designs, and patterns. Required Qualities: - TRUST: Trusts the company's core values; shows integrity, transparency, and reliability. - TEAM PLAYER: Proficient at collaboration and working with members of a team. - COMMUNICATOR: Speaks and writes with clarity, brevity, and purpose; explains the area of expertise clearly and confidently to others; influences and engages C-Level with authority and confidence. Preferred Requirements: - Bachelor's degree in Computer Science, Engineering, or a related discipline. - Multiple Salesforce Architecture certifications, or Salesforce Certified Agentforce Life Sciences Consultant. - Hands-on experience with Agentforce for Life Sciences (AFLS) or equivalent Life Sciences CRM platforms, including knowledge of HCP/HCO structures, Affiliations, Specialty Pharmacy, Medical Affairs, and compliant engagement workflows. - Experience supporting or delivering implementations for major pharmaceutical companies.