Manager Sales Operations

### Role Overview Samsara is seeking a Manager, Sales Operations to play a pivotal role in designing, scaling, and elevating the systems, processes, and policies that power our global sales engine. As a trusted partner to senior leaders across Samsara’s go-to-market teams, you will own and scale critical Run-the-Business (RTB) processes, ensuring our sales organization operates with speed, accuracy, and consistency. ### Responsibilities - Own, scale, and uplevel Run-the-Business (RTB) processes that are critical to keeping Sales running seamlessly—driving accuracy, speed, and continuous improvement. - Hire, develop, and retain talent on the team, with a view towards using automation to expand per person capacity. - Drive operational excellence in account segmentation, territory planning, and execution, building the frameworks and analyses that guide how we assign and manage books of business. - Work with systems and data teams to enhance workflows, automate manual tasks, and drive efficiency across the Sales organization. - Leverage Salesforce CRM and advanced Excel logic to manage complex ownership models, territory rules, and opportunity distribution. - Champion, role model, and embed Samsara’s cultural principles as we scale globally and across new offices. ### Minimum Requirements - 5+ years of experience in sales tools management or related roles. - 2+ years of people management experience. - Proven success in managing tools and/or processes for large sales teams (1,000+ users). - Demonstrated ability to use AI tools and automation to increase productivity and transform team capacity. - Strong project management skills with experience in implementation and ROI measurement. - Excellent communication and collaboration skills. - Familiarity with CRM systems, sales automation tools, and productivity software. - Bachelor’s degree in business, finance, economics, engineering, or a related field; MBA is optional. ### Ideal Qualifications - Expertise in Salesforce CRM (Administrator experience a plus). - Advanced Excel/Google Sheets proficiency. - Experience in account segmentation, territory planning, and sales operations execution. - Strong communication skills with both technical and business stakeholders. - Project/program management experience; familiarity with Lead-to-Cash systems or process improvement methodologies.