Senior Account Technical Lead

### Position Overview The Senior Account Technical Lead (ATL) leads customer technical engagements, drives customer workflow analysis, develops the Customer Technical Vision (CTV), and creates Customer Outcome proposals (COP). This role is designed for the Design & Manufacturing professionals with a background in the Automotive industry and Factory Design. ### Responsibilities - Drive technical discovery across multiple workflows, systems, and disciplines. - Gather, document, and validate customer technical requirements and current-state environments. - Create technical Customer Outcome Proposals (COP) and deployment paths, creating clear ROI narratives and solution justification artifacts. - Build and maintain deep, long-term relationships with technical and business stakeholders as a strategic technical advisor. - Develop and maintain a Customer Technical Vision (CTV) capturing technical footprint, long-term goals, and adoption strategy. - Proactively identify expansion opportunities to drive revenue growth. - Help coordinate internal specialists for demonstrations and technical discussions. - Collaborate with Account Executives to shape opportunity strategy using technical insights. - Maintain accurate documentation, notes, and action items in internal systems. ### Minimum Qualifications - Bachelor's degree in a technical field or equivalent experience. - 2-5 years of industry knowledge or Autodesk expertise. - Good understanding of software applications, SaaS platforms, or technical workflows. - Experience building long-term relationships with technical and business stakeholders. - Strong interest in customer-facing technical roles and developing storytelling and persuasion skills. - Clear written and verbal communication skills. - Proven ability to learn complex technologies and industry workflows. - Ability to work collaboratively in cross-functional teams. - Ability to travel 25% of the time throughout North America and Europe. ### Preferred Qualifications - Degree in design, engineering, computer science, or a related field. - Background in the Design and Manufacturing industry with a focus on Automotive. - Expertise in Autodesk solutions or comparable enterprise technology platforms. - Experience supporting customers, users, or stakeholders in a technical or service-oriented environment. - Experience representing organizations at industry events. - Ability to develop compelling customer-centric narratives and solution justification artifacts.