Sales Support Culture Champion

Key Responsibilities Sales Operations Support (70%) - Provide day-to-day operational support to SMB sales representatives, helping remove obstacles so they can stay focused on driving revenue. - Serve as a key point of contact for internal sales support requests, responding quickly and ensuring timely follow-through. - Manage billing inquiries and resolve issues accurately and efficiently. - Support client-related needs and assist with internal process navigation. - Maintain accurate documentation and records while ensuring adherence to established Standard Operating Procedures (SOPs). - Identify opportunities to improve workflows and operational efficiency across the sales team. - Prioritize multiple tasks independently while collaborating cross-functionally to ensure smooth execution. Team Engagement & Culture (30%) - Support and execute team engagement initiatives such as contests, recognition programs, incentives, and virtual team events. - Help create fun, high-energy moments that strengthen connection and morale across a remote sales team. - Partner with leadership to celebrate wins and recognize employee achievements. - Serve as a culture ambassador, helping foster a positive, inclusive, and motivating team environment. - Gather feedback and participation insights to continuously improve engagement efforts. Qualifications - Experience supporting a team (preferably sales) is a must. - Comfortable presenting and engaging with a virtual group of 100+ people. - Strong skills with Word, Excel, PowerPoint, and Microsoft Teams. - Strong organizational and time-management skills with exceptional attention to detail. - Experience supporting sales teams, operations, customer service, or administrative functions preferred. - Excellent communication skills with the ability to collaborate across teams and confidently engage in virtual settings. - Proven ability to multitask and prioritize effectively in a fast-paced environment. - Self-starter mindset with strong problem-solving skills and follow-through. - Positive, energetic personality with a passion for helping others and building team connection. - Comfortable balancing structured operational work with creative engagement initiatives. Position Details - Schedule: Monday - Friday, 8:00 AM - 5:00 PM - Benefits: Competitive benefits package including comprehensive health coverage, generous paid time off, and additional perks.