Remote Insurance Sales Representative
Job Summary
As a full-time Insurance Sales Representative, you will engage with active insurance shoppers via inbound/outbound calls, chat, and SMS in a virtual environment. You will leverage your expertise to uncover customer needs, identify coverage gaps, and recommend tailored insurance solutions. This role focuses on converting warm leads into customers using consultative sales strategies with no cold calling required.
Responsibilities
- Manage inbound/outbound customer interactions via phone, chat, and SMS
- Identify customer needs and recommend appropriate insurance products
- Convert warm leads into sales through consultative engagement
- Maintain high service standards and productivity metrics
- Navigate multiple software systems while assisting customers
Required Skills
- 1+ year sales or customer service experience
- Active Property & Casualty or Personal Lines license
- Strong communication and critical thinking
- Ability to work evenings and weekends
- High proficiency in multitasking across computer systems
Job Details
Responsibilities:
- Engage with active insurance shoppers via inbound/outbound calls, live chat, and SMS.
- Use insurance expertise to uncover customer needs, identify coverage gaps, and recommend tailored solutions from Allstate products.
- Convert warm leads into customers using a consultative sales strategy.
- Drive sales growth while delivering a customer-first experience.
- Handle inbound and outbound customer calls as the primary method of engagement.
- Maintain availability during assigned work hours to meet call volume and service expectations.
- Deliver consultative sales conversations and complete transactions during live interactions.
- Adhere to assigned schedules, including evenings and weekends.
- Meet established productivity, quality, and performance standards.
- Navigate multiple computer systems simultaneously while actively engaged with customers.
Requirements:
- At least 1 year of experience in sales or customer service (with a sales focus).
- Active Personal Lines or Property & Casualty Producer license in your state of residence (preferred) or ability to obtain one.
- High school diploma or GED required.
- Reliable high-speed internet with wired connection (Ethernet) - minimum 50 MB download/5 MB upload.
- Dedicated, distraction-free home workspace.
- Comfortable working evenings and weekends.
- Strong communication, critical thinking, and multitasking skills.
- Competitive, highly self-motivated, and able to work independently.
Benefits:
- Full suite of employee benefits starting day one: Health, dental, and vision insurance.
- 401(k) with company match and pension plan.
- Tuition reimbursement and career development.
- Wellness programs.
- Paid training from day one.
- Licensing support: study materials, exam reimbursement, and assistance.
- Monthly internet reimbursement.
- Home office equipment provided (laptop, monitors, headset, keyboard, mouse).