Investment Services Consultant
Job Summary
As a Licensed Investment Services Consultant, you will focus on coaching internal partners and delivering personalized investment strategies to clients. You will manage the end-to-end client experience by identifying financial opportunities and providing sound guidance to help clients reach their goals. The role requires a strong commitment to regulatory compliance and building long-term client relationships.
Responsibilities
- Coach internal partners to identify investment opportunities
- Develop and implement customized investment and insurance strategies
- Manage the end-to-end client experience and service transactions
- Ensure compliance with all applicable laws and regulations
- Maintain accurate documentation for client accounts
Required Skills
- FINRA Series 7, 66 (or 63 & 65) licenses
- Life and Health Insurance license
- Financial analysis and modeling
- Client relationship building and prospecting
- Effective communication and public speaking
Job Details
Job Description
Actively and regularly coaches and educates internal eco partners to drive investment visibility, identify investment opportunities, and lead team on actions to achieve investment results. Has regular and effective communication with internal and external partners to build strong relationships that drive referral activity. Make referrals to internal business partners as appropriate.
Promotes PNC's products and services to existing and prospective clients held either collectively in a book of business or through referred opportunities, demonstrating how PNC can help them achieve their financial goals. Identifies opportunities through meaningful conversations with customers. Develop and implement investment and insurance strategies and provide sound guidance for clients by recommending the best products to support such strategies. Applies product and procedural knowledge to solve client problems appropriately and efficiently. Owns and manages the end-to-end client experience, efficiently handling service transactions and identifying and executing sales opportunities. Creates customer loyalty and grows customer share of wallet through a differentiated customer experience. Meets service level agreements on lead and referral follow up as it relates to service and sales opportunities.
Adheres to all applicable laws, regulations, policies and guidelines while maintaining accurate, complete and timely documentation for transactional activity completed on client accounts.
Expectations:
- Customer Focused: Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
- Managing Risk: Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Qualifications:
- Education: Associates Degree or comparable combination of education, job specific certification(s), and experience.
- Experience: Typically requires < 1 year of professional experience.
- Licenses: FINRA Series 7, 66 (or 63 & 65) required. Life and Health Insurance required.