Guidewire Product Engineer
Job Summary
We are seeking an experienced Product Engineering (Guidewire ClaimCenter) with strong expertise in Gosu programming and hands-on experience in building scalable features from scratch. The ideal candidate will manage production support, data integrations, and contribute to overall operational excellence. You will ensure system reliability, performance, and drive continuous improvements within the ClaimCenter application.
Responsibilities
- Design and develop Guidewire ClaimCenter features.
- Build and maintain integrations and data reporting pipelines.
- Provide L2/L3 production support and system troubleshooting.
- Optimize system performance and reliability.
Required Skills
- Guidewire ClaimCenter
- Gosu programming
- Guidewire Integration Gateway
- API and Messaging systems (Kafka, REST/SOAP)
- Data Extraction and ETL
Job Details
Role Designation: Remote
Benefits:
- Flexible Work Arrangements.
- Employee discounts (15% on auto and property insurance, plus many other products and services).
- Good Office program (receive up to $400 back after purchasing office equipment).
- Student Loan Payment Matching Program for Government Student loans.
- Comprehensive Retirement Savings Program with employer matched contributions.
- Annual Wellness allowance to support employees with improving health and wellbeing.
- Personal days.
- Tuition Reimbursement.
Accountabilities:
Development & Engineering
- Design and develop Guidewire ClaimCenter (GWCC) features from scratch based on business requirements.
- Implement scalable, high-quality solutions using Gosu programming language.
- Configure and customize Guidewire components including workflows, business rules, integrations, and UI.
- Work on Integration Gateway (IG) / App Guidewire (IG apps) for external system connectivity.
Integration & Data Reporting
- Develop and maintain data extraction and reporting solutions from GWCC to downstream systems.
- Build and support integrations using APIs, messaging (Kafka/queue-based), or batch processing.
- Ensure data accuracy, consistency, and reliability across systems.
Production Support & Reliability
- Provide L2/L3 production support for ClaimCenter applications.
- Troubleshoot and resolve issues within defined SLAs.
- Monitor system health and proactively address performance bottlenecks.
- Analyze incidents and implement permanent fixes to reduce recurrence.
Performance & Quality
- Drive improvements in system performance, error rate reduction, and reliability.
- Implement logging, monitoring, and alerting best practices.
- Optimize workflows, batch jobs, and integrations for scalability.
Qualifications:
- Demonstrated experience in Guidewire ClaimCenter development.
- Strong expertise in Gosu programming.
- Hands-on experience with Guidewire Integration Gateway (IG Apps).
- Experience building end-to-end features from scratch.
- Experience in data reporting/extraction from GWCC to downstream systems.
- Strong understanding of REST/SOAP APIs, messaging systems, or ETL pipelines.