Specialist Solution Engineer
Job Summary
The Signature Success Sales team is seeking a dynamic Solution Engineer to drive revenue growth for Signature Success plans. You will collaborate with sales teams to develop compelling use cases, provide subject matter expertise, and ensure the successful positioning of these plans. This role is pivotal in supporting our Go-To-Market strategy and achieving revenue targets for one of our fastest-growing offerings.
Responsibilities
- Act as SME and strategist for Signature Success plans
- Drive revenue growth through cross-functional partnership
- Evangelize plans internally and externally
- Facilitate pipeline progression and value assessments
- Provide product feedback to Offer Management
Required Skills
- Salesforce product knowledge (CRM, Data Cloud, etc.)
- 3+ years in Technical Sales or Presales
- Consultative and collaborative work style
- Negotiation and executive-level communication skills
- Ability to travel up to 25%
Job Details
Principal Responsibilities:
- Serve as a subject matter expert and strategist across Salesforce clouds, ensuring Signature Success inclusion in select sales opportunities and renewals.
- Drive Signature Success revenue growth by partnering with sales teams to position and sell Signature Success plans.
- Evangelize Signature Success plans both internally and externally.
- Collaborate effectively with various parts of the organization, including core account executives, specialist license sales, Sales Productivity, Marketing, CSG Regional Leaders, Technical Support, and Offer Management.
- Facilitate qualification, solution fit, pipeline progression, deal cycle participation, account reviews, and value assessments.
- Provide product feedback to Offer Management based upon active field sales engagement.
Required Experience:
- Degree or equivalent relevant experience required.
- 3+ years experience in Technical Sales, Presales/Solution Consulting, Professional Services, or Technical Support.
- Demonstrated track record of self-starting, risk-taking, and ability to influence without authority.
Required Skills:
- Essential Salesforce product knowledge inclusive of Salesforce CRM, MuleSoft, Data Cloud, Tableau or Agentforce.
- Proven background in technical sales, presales/solution consulting, professional services, or technical support.
- Ability to prioritize, multi-task, and perform effectively under pressure.
- Great attention to detail, with strong analytical and problem-solving skills.
- Collaborative and consultative work style, ability to thrive in a high-velocity, highly dynamic work environment.
- Deep understanding of customer success principles, solutioning approaches, and considerations.
- Experience with complex, escalated customer situations, ability to navigate large organizations and gain executive-level buy-in.
- Ability to negotiate and close deals, understanding customer needs and aligning them with the Signature offering.
- Knowledge of Salesforce product and platform features, capabilities, and use cases.
- Ability to travel up to 25%.