Field Service Engineer Drives

Roles and Responsibilities: - Perform troubleshooting activities at customer site locations to diagnose problems, determine appropriate resolution, and implement corrective actions. - Develop requisite documentation to execute work e.g. commissioning procedures, maintenance procedures, daily logs etc. - Perform installation and commissioning activities at customer site locations of GE Drives and EMS Systems. - Execute on site project management and technical leader duties to resolve customer issues. - Develop presentations and provide training and instruction to customers on drive operations. - Coordinate additional opportunities to serve the customer with the customer service team, parts, repair services, sales, and product engineering teams. - Advise the customer of recommended upgrades, parts, and service opportunities to improve customer productivity. - Coordinate maintenance activities and planning for inspections. - Provide support to engineering teams working on customer CMU's projects. - Identify new opportunities and development of effective offerings to improve in-service equipment reliability / availability. - Promote sales of maintenance services. - Provide on call support in response to customer calls. - Complete timely service reports and other administrative requirements. Qualifications/Requirements: - Bachelor's Degree in Electrical Engineering or related discipline. - Minimum 3 years of field service and/or commissioning experience. - Must live in the USA. - Ability and willingness to travel 85% of the time on short notice. - Ability to perform work on-board vessels within safety guidelines. - Minimum of 3 years of experience with GE Drive systems, including 2 years of practical working knowledge of at least one GE Power Conversion drive system (e.g., MV7000, SD7000). - 2 years practical working knowledge of at least one GE Power Conversion drive / system controller (e.g., PEC, PECe, CDC). - Strong computer proficiency with MS Office applications.