Lead Field Engineer Drives
Job Summary
The Lead Field Service Engineer performs a wide range of engineering tasks, including the installation, service, and commissioning of drive and power systems. This role involves providing technical support, maintenance, and emergency troubleshooting for customers, primarily on-board vessels. The position requires significant travel and technical leadership to ensure project success and customer satisfaction.
Responsibilities
- Install and commission drive/power systems
- Perform onsite troubleshooting and diagnostics
- Develop technical documentation and training
- Execute onsite project management
- Complete service reports and documentation
Required Skills
- Electrical Engineering degree or equivalent experience
- Marine Industry experience
- Technical troubleshooting and maintenance
- Ability to travel 85% of the time
- Proficiency in MS Office
Job Details
Essential Responsibilities:
- Perform installation and commissioning on drive systems, power systems, automation systems or dynamic positioning systems at customer site locations during ship construction.
- Performs troubleshooting activities at site locations during scheduled Port visits or at sea to diagnose problems, determine appropriate resolution, and implements corrective actions.
- Performs a wide range of engineering tasks to ensure the technical integrity and proper installation and commissioning of our equipment.
- Develop documentation to execute work such as commissioning and maintenance procedures, as well as execute customer training.
- Execute on site project management and technical leader duties to resolve customer issues and provide customer satisfaction.
- Identify sales opportunities for service agreements, spare parts, training, and upgrades.
- Provide on call support in response to customer calls for service.
- Assist in the growth and direction of the North American business.
- Provide support to engineering teams working on customer upgrade projects.
- Complete timely service reports and other administrative requirements.
- Perform work on-board vessels within GE / Customer safety guidelines either in shipyards or offshore.
- Extended hours / overtime maybe required during peak periods and emergency circumstances.
- Domestic or overseas travel to customer sites for extended periods of time.
Qualifications/Requirements:
- Bachelor's Degree in Electrical Engineering or related discipline from an accredited college or university. OR Associate's Degree or related discipline from an accredited college or university with a minimum 5 additional years of related industry experience. OR High School diploma or GED equivalency with a minimum of 8 years of related industry experience.
- Ability and willingness to travel 85% of the time on short notice.
Desired Characteristics:
- US Person with the ability to achieve security clearance for Department of Defense projects.
- Previous Marine Industry Experience.
- Must be physically fit to be able to board vessels offshore. Must be able to pass a Helicopter Underwater Egress Training (HUET) and offshore survival course.
- Possesses leadership qualities.
- Background in a customer facing position within a Service environment.
- Ability to execute increasingly complicated assignments, which require considerable engineering skill and creative ability and independent judgment.
- Strong computer proficiency and technical aptitude with the ability to utilize MS Office applications.