Senior Site Reliability Engineer
Job Summary
As a Senior Site Reliability Engineer at Autodesk GovCloud, you will build and operate reliable, secure, and scalable cloud services. You will combine software engineering and production operations to deploy, monitor, and automate services in restricted cloud environments. This foundational role requires deep experience in large-scale system operation and a commitment to reliability through engineering practices.
Responsibilities
- Manage production service reliability and availability
- Develop automation for deployment and operational efficiency
- Define and track SLOs, SLIs, and error budgets
- Lead incident response and post-incident reviews
- Ensure compliance with FedRAMP and security standards
Required Skills
- 7+ years in SRE or Cloud Engineering
- Proficiency in Python, Go, Java, or Bash
- Experience with AWS or Azure
- Deep understanding of observability and incident management
- U.S. Citizenship required for security clearance
Job Details
Responsibilities:
- Serve as a primary owner for the reliability, availability, performance, operability, and capacity of one or more production services.
- Deploy, operate, maintain, and continuously improve production services running in Autodesk GovCloud environments.
- Partner with engineering teams to ensure services are designed with reliability, scalability, security, and operability in mind.
- Define and operate reliability practices such as SLOs/SLIs, error budgets, production readiness reviews, service reviews, and operational health reviews.
- Build automation to improve deployment safety, operational efficiency, incident response, and service recovery.
- Design, develop, and maintain software, automation, and tooling that improve the reliability, scalability, and efficiency of production systems.
- Implement and improve monitoring, alerting, logging, tracing, and observability capabilities across supported services.
- Lead and participate in incident response, troubleshooting, and post-incident reviews focused on learning and continuous improvement.
- Develop and maintain operational documentation, runbooks, and recovery procedures.
- Scale and enhance resilience testing and Gameday practices to validate system behavior, recovery capabilities, and operational readiness.
- Continuously identify and eliminate operational toil through software engineering, automation, and process improvement.
- Ensure supported services remain compliant with Autodesk security, privacy, and regulatory requirements, including FedRAMP and related controls.
- Participate in a 24x7 on-call rotation for production services.
Minimum Qualifications:
- B.S. or higher in Computer Science, Engineering, or a related technical discipline, or equivalent practical experience.
- 7+ years of experience in Site Reliability Engineering, Software Engineering, Platform Engineering, Cloud Infrastructure, or Production Operations.
- Experience operating and supporting customer-facing production services in large-scale cloud environments.
- Strong understanding of reliability engineering principles (SLOs/SLIs, observability, incident management, capacity planning, production readiness, automation).
- Experience with AWS, Azure, or other public cloud platforms.
- Experience developing automation using languages such as Python, Go, Java, PowerShell, or Bash.
- Experience with Infrastructure as Code, CI/CD pipelines, and modern cloud operations.
Requirements:
- This role must be performed by U.S. Citizens due to GovCloud Cloud Service Provider Security Requirements.
- Employment is contingent upon meeting government security and eligibility requirements, including background investigations and security clearances.