Senior Services Generator Engineer
Job Summary
The ITR Services Generator Engineer ensures long-term generator reliability throughout the Inquiry-to-Remittance cycle. The role involves providing technical support for outages, repairs, and upgrades while leading problem-solving sessions and technical proposals. You will act as a subject matter expert for customers and service centers to optimize generator performance.
Responsibilities
- Develop engineering documentation and work instructions
- Lead engineering tasks during project execution
- Resolve NCR issues and perform Root Cause Analysis
- Prepare technical proposals for generator upgrades
- Drive cost reduction and performance improvement initiatives
Required Skills
- Bachelor's in Electrical Engineering or Physics
- 7+ years in generator repair and overhaul
- Stator and rotor rewinding knowledge
- Synchronous generator design expertise
- Lean methodology and PLM systems
Job Details
Roles and Responsibilities
- Develop and maintain comprehensive engineering documentation, including detailed Test & Inspection Plans, Outage Optimization recommendations, and Work Instructions.
- Plan and lead all engineering tasks and activities during project execution, ensuring alignment with project timelines and objectives.
- Provide engineering directions to customers and repair service centers to ensure safety, quality, and effectiveness.
- Resolve Non-Conformance (NCR) issues and implement engineering solutions with minimal disruption to operations.
- Respond to Engineering Requests (ER) promptly and effectively.
- Lead and participate in Root Cause Analyses (RCAs), driving effective problem-solving and CAPA.
- Prepare detailed technical proposals and scope definitions for generator upgrades and repairs during the tendering process.
- Support generator New Product Introduction (NPI) development programs.
- Provide strategic recommendations for generator maintenance and repair procedures to enhance efficiency and reliability.
- Support initiatives aimed at cost reduction, cycle reduction, and product quality enhancement.
- Maintain accurate and up-to-date generator unit records and configuration data.
Required Qualifications
- Bachelor's degree in Electrical Engineering, Engineering, or Physics.
- 7+ years of experience in generator manufacturing, repair, and overhaul processes.
- Understanding of stator and rotor rewinding activities and measurement techniques.
- Knowledge of synchronous generator design, construction, and insulation technologies.
Desired Characteristics
- Strong interpersonal, communication, and presentation capabilities.
- Excellent organizational and coordination abilities.
- Customer service mindset focused on Safety, Quality, Delivery, and Cost.
- Willingness to travel to customer sites.
- Experience with legacy Alstom and GE generator technologies.
- Proficiency in lean methodology, continuous improvement tools, and Microsoft Office Suite.
- Knowledge of PLM systems (RPDM/VPDM).