Business Technology Engineer II
Job Summary
As a Senior IT Engineer on the Identity & Access Management team, you will act as a technical owner for Samsara's identity infrastructure including Okta, Google Workspace, and our Workato-based automation platform. You will drive strategic initiatives, ensure platform availability and compliance, and contribute to reducing IT toil through automation. This role involves serving as a subject matter expert for StateRAMP/FedRAMP controls and providing Tier 3 escalation support for complex identity-related requests.
Responsibilities
- Manage and optimize Okta and Google Workspace environments
- Develop integrations and automation via Workato
- Lead Identity & Access Management (IAM) initiatives
- Serve as SME for StateRAMP/FedRAMP compliance
- Provide Tier 3 technical support and mentorship
Required Skills
- Okta administration
- Workato / iPaaS
- Google Workspace administration
- REST APIs / Python
- IAM & Compliance (StateRAMP/FedRAMP/SOX)
Job Details
Responsibilities:
- Own, maintain, and optimize Samsara's Okta environments (commercial and StateRAMP/FedRAMP), including SSO integrations, group management, Okta Workflows automation, and access policy governance.
- Design, build, and support integrations and automations using Workato, including ownership of the OWL-IT IT Genie platform.
- Administer and support Google Workspace, including Marketplace app management, group and OU configuration, offboarding automation, and service account governance.
- Lead and contribute to Identity & Access Management initiatives including birthright provisioning, role-based access controls, Saviynt RBAC, and access lifecycle automation.
- Be the primary IT engineering SME for StateRAMP/FedRAMP IT controls — scoping, implementing, documenting, and gathering evidence to satisfy compliance requirements.
- Provide Tier 3 escalation support for complex, sensitive, and security-related IT incidents, including SCIM, provisioning failures, and authentication issues across identity-integrated systems.
- Build and maintain clear documentation including runbooks, architecture diagrams, access policies, and business process flows.
- Partner with Security, GRC, and cross-functional IT teams to strengthen the security posture of Samsara's identity and access management infrastructure.
- Research, assess, and incorporate new vendors and technologies into the IT stack.
- Mentor teammates and help elevate the technical capabilities of the broader IT Engineering team.
Minimum Requirements:
- Bachelor's degree in Computer Science, Information Technology, Engineering, or related field (or equivalent practical experience).
- 5+ years of experience in an IT Systems Engineering role with a minimum of 3+ years of hands-on experience with Okta.
- Demonstrated experience building and maintaining automation using Workato or similar iPaaS platforms.
- Proficiency working with REST APIs (Python preferred) for integration and automation development.
- Demonstrated experience administering Google Workspace.
- Experience implementing and supporting an Identity & Access Management solution in a corporate environment.
- Solid fundamentals in IT security, corporate systems, and compliance.