Account Director Data Centers
Job Summary
The Account Director will manage strategic accounts for data centers, overseeing full customer relationships to drive growth and satisfaction. The role involves coordinating integrated solutions across business units and aligning internal stakeholders with executive-level engagement. Responsibilities include account planning, complex negotiations, and managing high-value engagements to support energy innovation.
Responsibilities
- Manage strategic account relationships and C-level engagement
- Develop and execute comprehensive account and coverage plans
- Drive revenue growth and manage high-value complex solutions
- Coordinate cross-functional teams and business units
- Lead complex negotiations and resolve customer issues
Required Skills
- 10+ years of sales and account management experience
- Data center industry expertise (hyperscale preferred)
- Knowledge of energy technologies (transformers, switchgear)
- Strong business acumen and strategic planning skills
- Experience in matrixed organizations
Job Details
Responsibilities:
- Manage the total customer relationship and initiate/maintain C-Level connections.
- Develop and implement account and coverage plans, prioritizing opportunities and solution elements.
- Drive growth in assigned accounts by leveraging channels and executing executive relationship strategies.
- Coordinate account teams consisting of business units, front sales, and sale operations.
- Lead the formation of capture teams and direct account solution projects.
- Act as a mentor to less experienced account managers and team members.
- Monitor customer feedback and act as a focal point for problem resolution.
Qualifications:
- Candidate must have work authorization to work for Hitachi Energy in the United States.
- Bachelor's degree in engineering or business-related discipline; MBA preferred.
- 10 years of sales experience required; 12+ years of account management experience preferred.
- Experience working with data center customers, preferably hyperscale clients.
- Experience with renewable energy products such as transformers, high voltage, switchgear, circuits, etc.
- Strong business acumen with understanding of customer drivers, market trends, and competitive landscape.
- Experience working in a matrixed team environment and influencing cross-functional teams.
- Ability to travel required.