Director, Insurance Product Filing

Responsibilities: Product Lifecycle Execution - Manage insurance product execution calendar from design translation through filing, implementation, and ongoing optimization; operate as the hub of the department PMO activities - Ensure agreement between product intent, regulatory requirements, and operational outputs in partnership with the Strategic Programs Organization - Partner with insurance product leadership to translate strategy into relevant execution plans - Promote performance tracking and process improvement Regulatory Filing Execution - Implement insurance product-specific ACA filing components across Oscar's markets - Oversee development of important artifacts (e.g., PBT, SOB, SBC, and benefit documentation) through internal systems - Coordinate inputs to ensure filing readiness and timeline adherence - Manage responses to regulatory objections and escalations QA & Operational Excellence - Manage QA frameworks, validation processes, and quality standards for product execution and filing outputs - Establish execution rhythms, milestones, and governance across the lifecycle - Promote process standardization and continuous improvement - Resolve risks, dependencies, and data inconsistencies - Implement reporting to track progress, risks, and performance - Oversee production readiness and release schedules for filing outputs - Enforce controls (e.g., freeze windows, change governance) during critical periods - Manage version control standards to ensure outputs are accurate and traceable Vendor & Cross-Functional Leadership - Be an escalation point for vendors supporting product execution and QA, managing performance and delivery - Be the central execution hub across Insurance product and other leaders - Improve agreement on priorities and timelines; lead implementation forums and issue resolution - Support leadership with clear updates and recommendations People Leadership - Lead team members responsible for product execution and QA - Set priorities, performance expectations, and staffing/developmental plans - Build team capabilities in product execution, regulatory understanding, and operational excellence - Lead end to end regulatory QHP filing execution and ensure accurate, compliant, and submissions - Establish execution rhythms, track milestones, surface risks, and lead issue resolution - Support leadership decision-making with clear updates and recommendations - Mentor and lead associate level execution staff - Compliance with all applicable laws and regulations - Other duties as assigned Requirements: - 10+ years of experience in insurance product (IFP and Small Group) execution, regulatory filings, and related roles - 5+ years experience managing people - 5+ years hands-on experience with health insurance regulatory filing processes, specifically ACA and state specific regulatory filings/environments - 4+ years of proven experience leading complex QA and production workflows - 4+ years experience of understanding of controls, documentation standards and version management - 3+ years of experience operating in close partnership with senior leaders, supporting execution through planning, prioritization, and operating rhythm - 3+ years project management experience, managing complex partner calendars, forums, and meeting rhythms to ensure critical work progresses - 3+ years of experience managing third-party vendors - Willingness to travel up to 25% of the time.