Enterprise Core Sales Engineer
Job Summary
As an Enterprise Sales Engineer, you will support senior sellers in winning customers while serving as a senior technical resource for the team. You will conduct product demonstrations, facilitate proof-of-concept trials, and solve complex technical challenges to drive sales. The role requires travel up to 50% and a strong ability to translate technical concepts for non-technical stakeholders.
Responsibilities
- Support senior sales staff in winning/growing accounts
- Conduct product demos and proof-of-concept trials
- Drive technical sales strategies and solve integration obstacles
- Contribute to team enablement and process automation
- Manage internal projects and alpha product testing
Required Skills
- 5+ years in pre-sales or technical support
- Technical sales acumen and stakeholder management
- Proficiency in RESTful APIs and integration standards
- Hardware/software product evaluation experience
- BS degree in Engineering or related discipline
Job Details
As an Enterprise Sales Engineer at Samsara, you’ll be splitting your time across two major focus areas; (1) supporting senior-level sellers in an attempt to grow existing customers, or win new customers, and (2) contributing to the SE Team as a senior resource. There is an expectation that an Enterprise SE is highly accountable for each technical sale, meaning that strong storytelling, objection handling, custom workarounds, advanced integrations, and extensive hands-on experience are requirements to win most deals. Takeaways from these activities should be shared across the SE Team via team meetings, messaging tools, etc. Additionally, an Enterprise Sales Engineer is accountable for carving out time to source and deliver product information, conduct testing of alpha products/features, manage projects, and build process improvements and automation that will scale the broader SE Team. An Enterprise Sales Engineer will still carry a quota, so a successful Enterprise Sales Engineer will possess excellent time management skills and will maintain a clear focus on retiring quota in addition to these other senior responsibilities. This position requires travel up to 50% of the time and proximity to an international airport is preferred.
In this role, you will:
- Conduct product demonstrations and facilitate live proof-of-concept trials for prospective customers, and ensure these prospects understand - and are fully utilizing - the Samsara platform.
- Work closely with Product Management, and other relevant teams, to help develop the Samsara platform.
- Demonstrate the value proposition of Samsara’s products and services along with the platform's core capabilities on-site, remotely via webinar sessions, or at field events such as conferences and trade shows.
- Respond to functional and technical elements of RFIs/RFPs.
- Have the ability to be organized and analytical, and eliminate sales obstacles using creative and adaptive approaches.
- Demonstrate comfort working for a dynamic technical organization with a fast-growing partner and customer base.
- Remain highly available to Sales and cross-functional teams, making a measurable impact on Sales and product development in your region, and contributing to SE Team enablement.
- Be a dynamic contributor on both Sales and SE Team internal communications channels.
Minimum requirements for the role:
- Bachelor’s of Science degree from a 4-year accredited university
- 5+ years of experience working with customers in a pre-sales technical role, customer success, or customer/product support capacity
- Ability to influence stakeholders based on your technical sales acumen and a solid understanding of business processes and change management
- Ability to explain complex technical concepts to non-technical audiences
- Previous experience managing hardware and/or software product evaluations
- Basic understanding of electronics and electrical systems
- Experience with the following concepts: technical consulting, cloud software, cloud-connected hardware, computer networking, business systems integration, automation and control systems
- Working knowledge of various integration standards and transports (XML, REST, SOAP, EDI, etc.)
- Experience integrating with RESTful APIs between SaaS applications
- Must be located within and authorized to work in the United States