Part-time Medical Assistant
Job Summary
The Medical Assistant will provide virtual support to a Care Team of physicians and APPs. You will manage patient medical information and handle administrative tasks to ensure effective care coordination. This is a part-time remote role requiring fluency in both English and Spanish.
Responsibilities
- Provide virtual patient check-in/out and support
- Coordinate medical needs and referrals
- Maintain communication with clinical providers
- Manage patient scheduling and records
Required Skills
- 1+ year Medical Assistant experience
- Bilingual: Spanish and English fluency
- Medical Assistant Certification/Diploma
- Ability to complete 3-week full-time training
Job Details
Responsibilities:
- Provide live video virtual check-in and check-out support for patients.
- Provide live phone and messaging support for patients.
- Provide support for your Care Team, including virtual physicians, APPs and RNs.
- Plan for each patient's medical needs from initial outreach, care coordination, to resolution.
- Assist with the order process, including sending requisition forms and coordinating referrals.
- Close the loop with providers after referrals are made, including collecting patient notes from providers.
- Schedule appointments with patients for follow-up care.
- Call providers and facilities to clarify information and help solve complex cases.
- Coordinate with internal and external parties to ensure patients' needs are met (Laboratories, Imaging Facilities, Pharmacies, Vendors).
- Compliance with all applicable laws and regulations.
- Other duties as assigned.
Requirements:
- 1+ year of experience working as a Medical Assistant in a primary care, urgent care or multi-specialty clinic.
- Spanish language fluency (read, write & speak).
- Medical Assistant Certification or Diploma.
- HIPAA compliant, private work space in your home.
- All part-time hires must complete 3 weeks of full-time training during regular business hours.