Field Service Technician
Job Summary
Join our team as a Field Service Representative to execute on-site service work on advanced power products. You will perform troubleshooting, installation, and maintenance while ensuring compliance with safety and quality standards. This role focuses on developing technical expertise in transformers and high-voltage equipment while building strong customer relationships.
Responsibilities
- Perform on-site troubleshooting, repair, and installation
- Conduct electrical testing on transformers
- Operate oil processing rigs
- Prepare technical reports and documentation
- Mentor field service staff
Required Skills
- Technical degree (electrical/mechanical)
- 5+ years electrical field service experience
- Expertise in power transformers/HV equipment
- Independent technical problem solving
- Valid Canadian driver's license
Job Details
Responsibilities:
- Perform troubleshooting, repair, installation, testing, commissioning, and start-up of power equipment.
- Execute transformer installation and maintenance activities, including bushing replacement and leak repairs.
- Conduct electrical testing of transformers (power factor, ratio, resistance, insulation resistance, SFRA).
- Operate and maintain transformer oil processing rigs.
- Prepare technical reports and customer documentation after site work.
- Collaborate with sales, marketing, and engineering teams to provide field service expertise.
- Mentor other field service employees and support technical training initiatives.
- Ensure all site work meets safety requirements and compliance standards.
- Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.
Qualifications:
- Trade education, college diploma, or university degree in a technical field (electrical, mechanical, etc.).
- Minimum 5 years of electrical field service experience or relevant substation/transformer experience.
- Strong knowledge of power transformers and power system equipment; HV knowledge is an asset.
- Proven ability to troubleshoot and resolve technical problems independently.
- Excellent communication and customer relationship skills.
- Valid Canadian driver's license and acceptable driving record; valid passport for international travel.
- Candidate must already have work authorization that would permit them to work for Hitachi Energy in Canada.