Senior Solutions Architect

### Role Overview As a Senior Solutions Architect, you’ll help GitLab prospects and customers see how our AI-powered DevSecOps platform can solve technical issues and advance business goals across the full software development lifecycle. You’ll act as a strategic technical advisor and, for assigned accounts, serve as a strategic technical partner who guides complex evaluations, shapes long-term architecture choices, and helps customers modernize how they plan, build, secure, deploy, and monitor software. Reporting to a regional Solutions Architect Manager, you’ll guide technical strategy while bringing customer insight back to internal teams. ### Responsibilities - Guide technical discovery, product demonstrations, and validation activities, including proofs of value, to confirm technical fit and improve technical win rates. - Own the technical evaluation process for complex opportunities, including solution design, workshop facilitation, and execution of proofs of concept. - Develop end-to-end technical strategies for assigned accounts to expand platform adoption and reduce delivery risk. - Collaborate with regional sales teams to shape account plans and align technical strategy to customer priorities and business outcomes. - Advise technical practitioners and business leaders on modern software development, CI/CD, security, and cloud practices. - Drive competitive analysis and positioning by using market and customer context to clarify GitLab’s differentiated approach. - Represent the voice of the customer by sharing product feedback and use cases with internal stakeholders to improve roadmap decisions. - Mentor other Solutions Architects and contribute to team learning initiatives and documentation. ### Requirements - Experience working with customers in technical pre-sales, consulting, or related roles where you’ve guided solution design and technical evaluations. - Ability to solve customer issues with broad scope and high complexity, including integration challenges and cross-functional scenarios. - Knowledge of the end-to-end software development lifecycle, including DevSecOps practices, CI/CD, security, and cloud concepts. - Hands-on familiarity with GitLab or similar source code management, CI/CD, and collaboration platforms. - Experience facilitating workshops, leading proofs of concept, and contributing to technical assessments or tender responses. - Strong communication skills to adapt technical and business messages for practitioners and executive stakeholders. - Excellent relationship-building skills with a customer-focused approach and a desire for continuous learning.