Senior Claims Advocate

What You’ll Do: - Investigate, evaluate, and resolve General Liability Bodily Injury, Property Damage, as well as Professional Liability claims, both with and without attorney involvement. - Analyze coverage, liability, and damages based on policy terms, claim reports, statutes, and case law to determine appropriate claim handling. - Communicate effectively with policyholders, claimants, and witnesses to gather information, provide updates, and guide the claims process. - Identify and refer potentially fraudulent claims to SIU and pursue third-party subrogation opportunities where applicable. - Ensure compliance with all relevant statutory and regulatory requirements across jurisdictions. - Demonstrate strong customer service skills with empathy, clear communication, and a focus on resolution. What We Need: - 4+ years experience handling liability claims involving bodily injury, including coverage analysis, investigation, and compliance-focused claims handling. - Demonstrated history of thorough Injury Evaluation and Negotiation Skills. - Strong written and oral communication skills required as well as strong interpersonal, analytical, investigative, and negotiation skills. - Candidates must have, or be able to promptly obtain a Texas Independent Adjuster License. Unstoppable Qualities: - Natural Curiosity Paired with Relentless Follow-Through. - Calm Under Pressure with a Talent for Diffusing Tension.