Senior Technical Architect
Job Summary
Salesforce Professional Services is looking for a Senior Technical Architect to serve as a strategic advisor and product expert for enterprise customers. The role involves guiding customers in deploying emerging technologies, architecting solutions, and ensuring long-term project success. You will work closely with Delivery Managers, Solution Architects, and clients to meet business needs.
Responsibilities
- Serve as a trusted advisor to enterprise clients
- Guide customers in deploying emerging technologies
- Architect technology solutions to meet client needs
- Manage customer expectations and complex problem resolution
Required Skills
- 8+ years enterprise architecture or consulting experience
- 4+ years leading Salesforce Core Projects
- Strong application design, data, integration, and security architecture skills
- Strong communication and presentation skills
Job Details
Salesforce Professional Services is looking for a Senior Technical Architect. You will be serving as a strategic advisor and Salesforce product and platform expert to the company's largest, most complex enterprise customers. Here are some salient responsibilities the role entails:
- Serve as a trusted advisor to the client
- Identify and lead internal strategic initiatives to grow the consulting practice; serving as an active contributor to the community's overall knowledge base and expertise
- Guide customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value
- Work collaboratively and having very strong communications skills, especially in teaching complex concepts, and creative, prescriptive thinking
- Identify and proactively manage risk areas and commit to seeing an issue through to complete resolution
- Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners
- Review and correct project/program direction, approach, and key artifacts to keep programs on track and solutions extendable and maintainable going forward
- Work closely with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions to meet client needs
- Contribute to a program vision while advising and articulating program/project strategies on enabling technologies including the Salesforce Platform
Minimum Requirements:
- 8+ years enterprise architecture or consulting experience
- 4+ years of experience leading Salesforce Core Projects
- Strong application design skills combined with strong data, integration, and security architecture skills
- Strong presentation skills. Able to effectively present and defend a point of view to a variety of audiences
- Detail-oriented individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies
- Strong communication skills, both written and verbal. Able to effectively develop materials that are appropriate for the audience
- A great listener with the ability to communicate with people in diverse roles
- Proven ability to analyze, design, and optimize business processes via technology and integration
- Resourceful and innovative thinker who can work through and solve problems
- Strong experience in Integration concepts, designs and patterns
Required Qualities:
- TRUST: Trusts the company's core values; shows integrity, transparency, and reliability
- TEAM PLAYER: Proficient at collaboration and working with members of a team
- COMMUNICATOR: Speaks and writes with clarity, brevity, and purpose; explains the area of expertise clearly and confidently to others; influences and engages C-Level with authority and confidence
Preferred Requirements:
- Bachelor's degree (or its foreign degree equivalent) in Computer Science, Engineering (any field), or a related quantitative discipline. Equivalent demonstrable work experience in lieu of a degree will be considered
- Ability to convey and convince customers of best practices at various levels within a large organization
- Application design and development background
- Travel may be required and varies depending on the client requirements
- Strong Enterprise Architecture background would be favorable
- Salesforce Certified Technical Architect (CTA) or multiple Salesforce Architecture certifications
- Experience in Financial Services Cloud or Health Cloud. General experience in Regulated Industries is a plus
Preferred Qualities:
- LEADERSHIP: Self-aware; proficient at building strong relationships
- THOUGHT LEADER: Strong point of view and executive presence. Confident, but not arrogant, a great storyteller
- Experience with AI-powered development tools (e.g., GitHub Copilot, Cursor, Agentforce for Developers) and an understanding of their strengths and limitations
- Experience leading a technical team or workstream, with a passion for mentoring and developing talent
- Ability to build and maintain key relationships with C-level executives, senior technology leaders, and key decision-makers
- Experience defining and delivering enterprise applications on the Salesforce Platform is a strong plus.