Senior Regional Customer Engineer
Job Summary
The Regional Customer Application Engineer (RCAE) serves as the primary technical interface for New Unit Customers, specifically in North America, during the pre-ITO phase. This role involves influencing technical configurations, managing pre-proposal strategies, and ensuring solutions align with customer expectations. The position requires a blend of commercial acumen and deep technical expertise in gas turbine or thermal power generation technologies.
Responsibilities
- Manage pre-ITO technical deliverables and strategy
- Conduct thermodynamic modeling and economic analysis
- Present GE solutions to customers
- Collaborate with Sales and Engineering teams
Required Skills
- Bachelor's degree in Engineering
- Thermal power generation expertise
- Thermodynamic modeling
- Commercial and technical sales experience
Job Details
Roles and Responsibilities:
- Own pre-ITO technical deliverables for all opportunities from assigned account managers.
- Gather information about each opportunity and the Customer's development plan, strategy, and evaluation method.
- Inform Customers about GE technology and solutions through in-person and online presentations.
- Use thermodynamic modeling software to model Simple Cycle (SC), Combined Cycle (CC), and Combined Heat & Power (CHP) plants.
- Conduct configuration optimization and economic life-cycle evaluation analysis for projects prior to RFP.
- Collaborate with New Unit Sales and Applications Engineering teams to ensure optimum competitiveness.
- Proactively assess product fit and define an influencing strategy for products including Heavy-Duty Gas Turbine, Aeroderivative Gas Turbine, Steam Turbine, Generator, and Heat Recovery Steam Generator.
- Respond to Customer requests for technical information prior to RFP, including transmission interconnect and emissions data.
- Define and communicate project background, configuration, and bid strategy to the ITO proposal team.
- Gather competitive data and support post-win/post-mortem analyses.
Required Qualifications:
- Bachelor's degree in Engineering.
- Minimum 5 years experience in sales, commercial operation, or engineering with a strong technical or commercial background in thermal power generation.
Eligibility Requirements:
- Ability and willingness to travel regularly (up to ~20%) over a wide region.
Desired Characteristics:
- Advanced Engineering degree.
- Target ~8 years or more technical and commercial experience within the power generation industry.
- Comprehensive knowledge of GE Gas Power products and technology.
- Strong external focus and analytical skill set with a strategic mindset.
- Knowledge of power generation industry trends and competition.
- Strong grasp of power plant thermodynamics, modeling, and project economic analysis.
- Self-driven with the ability to work in regional and global teams.