Travel Specialist Associate
Job Summary
The Travel Specialist will manage complex travel arrangements for clients using AI-driven platforms and human expertise. You will coordinate flights, hotels, and rentals to deliver a seamless, high-end travel experience. The role requires flexibility, sharp attention to detail, and a commitment to high-touch customer service.
Responsibilities
- Manage luxury travel bookings including flights and hotels
- Utilize GDS and online travel tools for reservations
- Collaborate with global suppliers for best rates and perks
- Provide high-touch service to high net worth clients
Required Skills
- Luxury travel coordination experience
- Proficiency in GDS and travel booking tools
- Analytical and problem-solving mindset
- Effective verbal and written communication
- Flexibility for shift work and weekend availability
Job Details
Responsibilities:
- Assisting clients in booking travel, ranging from commercial flights to hotels, to vacation homes and car rentals.
- Use Global Distribution System (GDS) and other online travel tools to book and communicate with suppliers.
- Working with suppliers around the world to ensure our clients are receiving the best rates, perks, and service in the market.
Qualifications & Expectations:
- Adaptability and multitasking.
- 'Yes first' mentality.
- A passion for travel and traveling.
- Strong analytical skills and extremely strong attention to detail.
- Experience working with high net worth individuals and clients.
- Entrepreneurial, problem-solving attitude.
- Excellent, clear and effective verbal and written communication skills.
- Experience in a collaborative and transparent environment.
- Ability to work in high-pressure environment with tight deadlines.
- Flexible working hours - available to work on evenings, weekends and some holidays (Shifts can start as early as 7am and may go as late as 10pm; Expect to work one weekend day per week).
Basic Qualifications:
- High School Diploma, GED, or Equivalent Certification.
- At least 2 years experience coordinating luxury travel.
Preferred Qualifications:
- Bachelor's Degree or Military experience.
- 3+ years experience at a travel agency.
- 1+ year of Global Distribution System (GDS) or other online travel tools experience.