Coach OPs Mgr Trainee

Position Summary: Leads and develops teams effectively by teaching, training, and actively listening to associates. Tours stores and provides feedback while communicating and collaborating with all levels of associates regarding store operations, technology, business initiatives, merchandising, and company direction. Key Responsibilities: - Models and demonstrates exceptional customer service standards, ensuring customer needs and complaints are resolved. - Drives financial performance and sales by reviewing P&L statements, managing budgets, and controlling expenses. - Ensures effective merchandise presentation, seasonal transitions, and inventory flow. - Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring staff. - Coordinates and oversees job-related activities, building accountability and measuring progress in achieving results. - Ensures compliance with company policies, procedures, and ethical standards. Qualifications: - 2 years' of college; OR 1 year's retail experience and 1 year's supervisory experience; OR 2 years' general work experience and 1 year's supervisory experience. - Successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training (if applicable). - Completion of all job-required trainings and assessments. Preferred Qualifications: - Bachelor of Science in Business Management and Leadership. - Certificate of Completion in People and Business Leadership. - Experience supervising 5 or more direct reports, including performance management, mentoring, and hiring.