DevOps Engineer II

Date PostedJuly 11, 2026LocationHybrid (Ipswich, MA; Birmingham, AL; Contoocook, NH or Remote)CompanyEBSCO Information ServicesSalaryUSD $72,925.00 - USD $104,180.00 /Yr.TypeMid Level

Job Summary

We are seeking a proactive DevOps Engineer II to join our FOLIO Operations team, focused on supporting large-scale, cloud-based library platforms. The role involves managing resilient infrastructure, automating operations, and ensuring high availability within a multi-tenant SaaS environment. Candidates must be U.S. citizens eligible for a government security clearance.

Responsibilities

  • Maintain scalable production systems
  • Monitor and troubleshoot performance
  • Develop automation for operations
  • Manage AWS cloud infrastructure
  • Contribute to CI/CD workflows

Required Skills

  • AWS (ECS, S3, PostgreSQL, Lambda)
  • Java, Groovy, and Scripting
  • Docker, Jenkins, and CI/CD
  • Microservices and Serverless architecture
  • U.S. Citizenship (Security Clearance)

Job Details

Your Opportunity We are looking for a skilled and proactive DevOps Engineer II to join our FOLIO Operations team, supporting large-scale, cloud-based library platforms. This role is ideal for someone passionate about building resilient infrastructure, automating operations, and ensuring high availability of mission-critical systems in a multi-tenant SaaS environment. The FOLIO Library Management System is an open-source, cloud-native platform designed to meet the needs of modern libraries. What You'll Do - Support and maintain highly scalable production systems across multiple products (FOLIO, LOCATE, MetaDB) in a dynamic and fast-paced environment. - Monitor, troubleshoot, and resolve production issues with a focus on reliability and performance. - Develop and enhance automation to streamline operational processes using Java, Groovy, and scripting. - Manage and optimize cloud infrastructure using AWS services such as CloudFormation, ECS, S3, PostgreSQL, Route53, CloudFront, Load Balancers and Lambda. - Contribute to CI/CD pipelines and deployment workflows using Jenkins and related tooling. - Participate in on-call rotations to ensure system availability and incident response. - Collaborate with cross-functional teams to support customer environments at scale. - Assist in managing API gateway and authentication layers (Kong, Keycloak). - Identify opportunities to improve operational efficiency using AI and automation techniques. Requirements - U.S. Citizenship required and willingness to obtain a security clearance. - 2+ years of experience performing AWS operations and support including experience with ECS, S3, PostgreSQL, Lambda, and developing automation. - Strong experience with Docker, CI/CD pipelines, and Jenkins. - Proficiency in Java, Groovy, and scripting languages. - Experience with microservices and serverless architectures. - Willingness to work during normal business hours (8-5) in US Eastern time zone. - Experience with Atlassian tools (JIRA, JSM). - Strong communication, analytical, and troubleshooting skills. - Proven ability to manage and support multiple products simultaneously (2-3 systems preferred). - Customer-focused mindset with a proactive approach to problem-solving. - Ability and willingness to support a large-scale customer base.