Sales Operations Principal

Date PostedJune 25, 2026LocationRemote (US)CompanyZillowSalary$145,900.00 - $245,400.00 annuallyTypeSenior Level

Job Summary

The Sales Operations Principal owns the end-to-end strategy, design, and execution of sales compensation programs. This role acts as a strategic partner to Sales, Finance, and executive stakeholders to drive performance and align with business objectives. It involves complex analytical modeling, cross-functional leadership, and the development of scalable incentive structures.

Responsibilities

  • Design and execute end-to-end sales compensation programs
  • Lead scenario modeling and incentive structure strategy
  • Drive cross-functional alignment with Sales, Finance, and HR
  • Establish performance frameworks and quota methodologies
  • Provide data-driven insights to influence sales strategy

Required Skills

  • 8-10+ years experience in Sales Ops/Compensation/Finance
  • Expertise in incentive plan architecture and design
  • Advanced analytical and financial modeling skills
  • Experience with CRM, BI tools, and Compensation software
  • Strong stakeholder management and communication skills

Job Details

Responsibilities: - Own end-to-end compensation strategy and design for Sales, including plan architecture, performance metrics, and incentive structures aligned to business goals. - Lead scenario modeling and decision-making, evaluating tradeoffs across cost, risk, and behavioral incentives; provide clear recommendations to senior leadership. - Drive cross-functional alignment with Sales, Sales Finance, FP&A, HR, and Data teams to ensure compensation plans are well-designed, understood, and effectively executed. - Establish and evolve performance frameworks, including quota setting, target-setting methodologies, and plan mechanics that balance motivation, fairness, and financial discipline. - Influence sales strategy through data-driven insights, proactively identifying trends, risks, and opportunities to improve performance. - Ensure integrity and scalability of compensation data systems, partnering with Data and Ops to define durable data sources, reporting, and ensure frontline visibility. - Communicate complex compensation concepts clearly to stakeholders at all levels, including Sales leadership and executives. Requirements: - 8-10+ years of experience in sales compensation, sales operations, finance, or a related analytical/strategy role. - Demonstrated experience owning compensation design end-to-end. - Proven ability to make strategic decisions and evaluate tradeoffs in ambiguous, high-stakes environments. - Strong analytical and modeling skills, with experience using data to inform business decisions and influence stakeholders. - Track record of driving cross-functional alignment and influencing senior stakeholders without direct authority. - Deep understanding of sales performance metrics, incentive structures, and compensation design principles. - High attention to detail with strong ownership over data accuracy and system integrity. - Excellent communication skills, with the ability to translate complex analyses into clear business insights. - Experience operating in a lead or principal-level IC role with broad ownership and autonomy. - Experience working closely with Sales Finance, FP&A, and executive leadership teams. - Familiarity with compensation systems (e.g., Xactly), CRM platforms, and BI tools.