Senior Public Sector Architect
Job Summary
As a Senior Public Sector Solutions Architect, you will act as a trusted advisor to U.S. government customers, guiding them through technical evaluations and the adoption of GitLab's DevSecOps platform. You will lead proofs of concept (POC), deliver tailored demonstrations, and provide technical expertise to align GitLab’s capabilities with complex mission outcomes. The role requires bridging the gap between technical solutions and business value while influencing internal product roadmaps through customer feedback.
Responsibilities
- Manage technical pre-sales and POC/POV delivery
- Drive account strategies for public sector adoption
- Advise government stakeholders on DevSecOps value
- Influence product roadmap via customer feedback
- Mentor team members and maintain technical collateral
Required Skills
- Technical pre-sales/consulting experience
- GitLab & DevSecOps proficiency
- Cloud computing in regulated environments
- Public sector/Federal customer experience
- Stakeholder relationship management
Job Details
### Role Overview
As a Senior Public Sector Solutions Architect, you'll be a trusted advisor to U.S. government customers, helping them understand how GitLab's Enterprise Edition and DevSecOps platform can address real business and mission outcomes. You'll own the technical evaluation and validation stages of the sales cycle, guide customers through proofs of concept and value, and connect GitLab's modern software development, operations, and cloud capabilities to measurable value.
### Responsibilities
- Engage with public sector customers to provide technical expertise throughout the pre-sales process, including demos, presentations, and workshops.
- Collaborate with the sales team to execute account strategies that drive GitLab adoption within government environments.
- Own the technical evaluation process, including proof of concept (POC) and proof of value (POV) design and delivery, tender and audit support, and technical input into proposals.
- Lead the creation of Customer Success Plans to ensure a smooth path to deployment and adoption.
- Build relationships with technical and business stakeholders to turn them into organizational advocates.
- Channel customer feedback to Product, Sales, and Marketing teams to influence the roadmap.
- Maintain expertise in modern software development, cloud practices, and DevSecOps.
- Run Value Stream Assessments to identify software delivery improvements.
- Mentor other Solutions Architects and contribute to team learning initiatives and documentation.
### Requirements
- Background in technical pre-sales, consulting, or IT roles, ideally with U.S. public sector or federal customers.
- Hands-on experience using GitLab and familiarity with modern development/operations practices (CI/CD, DevSecOps, automation).
- Experience with cloud computing platforms in regulated or security-conscious environments.
- Ability to connect technical solutions to measurable business or mission outcomes.
- Strong communication and relationship-building skills for leading demos and value-focused conversations.
- Interest in continuous learning, mentoring, and applying experience to deepen expertise in AI and DevSecOps.