Lead Field Engineer Drives
Job Summary
The Lead Field Service Engineer performs engineering tasks, ensuring the installation, service, and commissioning of drive and power systems. This role provides technical support, emergency breakdown assistance, and remote troubleshooting for industrial and marine customers. The position requires extensive travel to client sites and the ability to work in construction and offshore environments.
Responsibilities
- Install and commission drive and power systems
- Perform on-site troubleshooting and diagnostics
- Lead project management and technical resolution
- Identify service and spare parts sales opportunities
- Provide emergency and on-call technical support
Required Skills
- Electrical Engineering expertise
- Marine industry experience
- Technical troubleshooting and commissioning
- Strong leadership and communication
- Willingness to travel 85% of time
Job Details
Essential Responsibilities:
- Perform installation and commissioning on drive systems, power systems, automation systems or dynamic positioning systems at customer site locations during ship construction.
- Perform troubleshooting activities at site locations during scheduled Port visits or at sea to diagnose problems, determine appropriate resolution, and implement corrective actions.
- Perform a wide range of engineering tasks to ensure the technical integrity and proper installation and commissioning of our equipment.
- Develop documentation to execute work such as commissioning and maintenance procedures, as well as execute customer training.
- Execute on-site project management and technical leader duties to resolve customer issues and provide customer satisfaction.
- Identify sales opportunities for service agreements, spare parts, training, and upgrades.
- Provide on-call support in response to customer calls for service.
- Assist in the growth and direction of the North American business.
- Provide support to engineering teams working on customer upgrade projects.
- Complete timely service reports and other administrative requirements.
- Perform work on-board vessels within GE / Customer safety guidelines either in shipyards or offshore.
- Extended hours / overtime may be required during peak periods and emergency circumstances.
- Domestic or overseas travel to customer sites for extended periods of time.
Qualifications/Requirements:
- Bachelor's Degree in Electrical Engineering or related discipline, or Associate's Degree with 5+ years of related experience, or High School diploma/GED with 8+ years of related experience.
- Ability and willingness to travel 85% of the time on short notice.
- US Person with the ability to achieve security clearance for Department of Defense projects.
- Previous Marine Industry Experience.
- Physically fit to board vessels offshore; ability to pass Helicopter Underwater Egress Training (HUET) and offshore survival courses.
- Strong computer proficiency (MS Office) and technical aptitude.
- Ability to work in construction settings with exposure to variable conditions (wet/humid, extreme temperatures, noise).