Remote Mortgage Loan Officer

Role Overview: This role involves originating and managing purchase mortgage loans from application through closing while ensuring compliance with all requirements. You will convert company-provided purchase opportunities into funded loans through proactive follow-up and effective borrower consultation. Key Responsibilities: - Build and maintain strong relationships with customers and Zillow Preferred Agents. - Manage an active pipeline while meeting defined service levels, productivity metrics, and funding expectations. - Leverage CRM, loan origination systems (LOS), and data-driven tools to manage pipeline health and customer engagement. - Partner with centralized processing, underwriting, and closing teams to move loans efficiently. - Deliver a consistent, high-quality customer experience through phone, email, and text communication. - Stay current on market trends, lending programs, and regulatory requirements to provide tailored financing solutions. - Maintain active licensing, complete required education, and participate in ongoing professional development. Requirements: - 3+ years of mortgage origination experience with a strong emphasis on purchase transactions (Active NMLS Loan Originator or federal bank license). - Completion of the 20-hour CORE Pre-Licensing Education and successful passage of the SAFE Mortgage Loan Originator Test. - Physically located in and working remotely from Hawaii. - Proven success originating purchase loans in high-volume, phone-based sales or agent-centric referral models. - Strong client service orientation with consultative sales skills and deep understanding of the mortgage process. - Proficiency with CRM, LOS, and Microsoft products (Outlook, Word, Excel). - Excellent verbal communication skills and ability to build trust quickly. - Strong time management, organization, and pipeline management skills.