Senior Manager WW Planning

### Role Overview Samsara is seeking a Manager II, WW Planning to lead the sustaining Demand Planning and Supply Planning teams responsible for creating and executing hardware forecasts across all of Samsara’s product lines globally. You will own the end-to-end forecasting process for in-market products—from signal collection and scenario modeling through handoff into supply and fulfillment—ensuring we meet customer demand while balancing inventory, cash, and cost objectives. You will manage a team of demand and supply planners who are accountable for our collaborative planning process with Sales, Product, Customer Success, Strategic Finance, Supply Chain, and Operations. ### Key Responsibilities - Lead the sustaining Demand and Supply Planning teams that own forecasts for all Samsara hardware products globally, ensuring alignment across product families, regions, and sales segments. - Collaborate tightly with Product and NPI Planning to ensure a smooth handoff from new product introduction into sustaining, including ramp curves, lifecycle transitions, and End-of-Life (EOL) planning for legacy products. - Own the global demand forecasting process for physical products, consolidating signals from Sales, Product, Marketing, and historical performance into a coherent forecast that supports revenue, margin, and service-level targets. - Translate demand into executable supply plans in partnership with Supply Chain, Global Operations Engineering, and Fulfillment to ensure capacity, materials, and production are aligned with forecast scenarios and buffers. - Own the refurbishment and RMA demand and supply forecast, collaborating with vendors to ensure capacity, turnaround times, quality, and cost targets are met. - Run recurring forecast and supply reviews (e.g. IBP/S&OP forums), clearly communicating changes in business trends, upside and downside scenarios, and risks & opportunities to the operating plan to senior leadership across Operations and Sales. - Establish and own key planning KPIs such as forecast accuracy and bias, on-time delivery, out of region shipments, and excess & obsolescence (E&O), driving root-cause analysis and corrective actions. - Own and drive Samsara’s vendor managed inventory partnership, ensuring appropriate targets are established and communicated to manufacturers and stakeholders. - Drive process and systems improvements across forecasting, scenario modeling, and reporting—leveraging tools such as Databricks, Tableau, NetSuite, Salesforce, and e2open (or similar) to automate workflows and improve data quality and transparency. - Coach, develop, and scale a high-performing planning team, setting clear expectations, providing regular feedback, and building career paths. ### Minimum Requirements - Bachelor’s degree in Supply Chain Management, Industrial Engineering, Operations Research, Finance, Economics, Data Science, or equivalent. - 8+ years of experience in forecasting, demand planning, supply planning, or closely related roles in hardware/electronics. - 3+ years directly managing planners or analytical teams. - Demonstrated experience owning forecasts for complex hardware portfolios across multiple regions or channels. - Strong analytical skills, including proficiency with Excel/Google Sheets and building dashboards. - Proven ability to synthesize complex data into clear narratives for executive audiences. - Track record of cross-functional collaboration and influencing without direct authority. - Experience designing and improving planning processes, including IBP/S&OP cadences.