Enterprise Systems Engineer
Job Summary
The Enterprise Systems Engineer manages internal technology, cloud infrastructure, and the company's SaaS stack. The role focuses on lifecycle automation, security, and identity governance while ensuring cross-departmental operational efficiency. You will translate complex technical architecture into actionable insights for leadership while maintaining secure, scalable systems.
Responsibilities
- Manage cloud infrastructure and SaaS stack
- Automate IT workflows and user lifecycle
- Maintain identity and endpoint security (Okta, Jamf)
- Support backend infrastructure (AWS/GCP)
Required Skills
- 3+ years IT operations experience
- Okta administration and Zscaler expertise
- Jamf MDM and macOS management
- Scripting (Python/Bash) and Automation
- AI productivity tool proficiency
Job Details
### Role Overview
The Enterprise Systems Engineer serves as a primary technical driver of LogicGate’s internal technology ecosystem, responsible for hands-on administration, lifecycle automation, and maintenance of our cloud infrastructure. Acting as the functional anchor for our SaaS stack, you will design integrations and secure our endpoint fleet to drive operational efficiency across the business. You will translate technical data into executive-ready reports that guide priority alignment and update senior leadership on infrastructure progress.
### Responsibilities
- **Architectural Maintenance**: Own and improve foundational IT infrastructure including endpoint management (Jamf), identity services (Okta), SaaS integrations, and zero-trust network access (Zscaler).
- **Lifecycle Automation**: Design and implement advanced automation (Python, Bash, Okta Workflows, Zapier) for user provisioning and entitlement reviews.
- **Cross-Functional Initiatives**: Execute high-impact operations projects like MDM policy deployment and SaaS license consolidation.
- **Security & Identity Governance**: Manage authentication architectures (SAML, SCIM, JIT, OAuth) and audit SaaS access controls based on least-privilege principles.
- **Infrastructure Support**: Maintain and troubleshoot backend architecture, including AWS VDI workspaces and SCIM bridges on Google Cloud Platform (GCP).
- **AI Enablement**: Evaluate and implement AI-powered productivity solutions and workflow automation.
- **HQ Operations**: Support Chicago HQ technology, conference room systems, networking, and onsite employee assistance.
### Qualifications
- **Domain Experience**: 3+ years in IT operations, systems administration, or systems engineering.
- **Identity & Network Security**: Okta Certified Professional/Administrator with expertise in SSO, MFA, profile mastering, and attribute mapping; experience with Zscaler ZIA.
- **MDM & Endpoint Mastery**: Proficiency in macOS environments and Jamf MDM fleet management at scale.
- **Automation & Scripting**: Capability to build logic-driven integrations using platform APIs and automation tools.
- **AI Literacy**: Active interest or experience in using AI tools (ChatGPT, Claude, Gemini) to optimize administrative tasks.
### Nice to have
- **Certifications**: Jamf 200/300, Google Workspace Administrator.
- **Cloud Infrastructure**: Experience managing hosted infrastructure (AWS VDI, GCP SCIM bridges).
- **Industry Background**: Experience in GRC, compliance, or enterprise SaaS environments.