Technical Application Engineer
Job Summary
The Technical Application Engineer will lead technical pre-sales and post-sales efforts for Industrial Communications products. This role involves developing technical sales strategies, managing customer requirements, and providing engineering support for project quotations. The position requires a candidate capable of working independently to meet business, profitability, and project goals.
Responsibilities
- Manage pre-sales and post-sales technical support
- Develop technical sales strategies and project scopes
- Prepare engineering estimates and quotations
- Communicate requirements to cross-functional teams
- Negotiate commercial and contractual risks
Required Skills
- Technical Engineering experience (3+ years)
- Industrial Communications product knowledge
- Strong presentation and communication skills
- Six Sigma or Quality training
- Ability to travel up to 70%
Job Details
ESSENTIAL RESPONSIBILITIES
- Work with Sales, channels and customers on pre-sales and post-Sales technical efforts on Industrial Communications products (MDS and Lentronics)
- Develop and execute technical sales strategies relevant to market opportunities
- Communicate individual customer requirements to Sales Manager in regards to designs and quotations
- Communicate requirements for order fulfillment to sourcing and operations teams
- Direct the management of customer's with clear communication internally and externally
- Document competitors' activities and assess potential market moves
- Review and influence customer specifications to assure compliance and/or noted exceptions for development of equipment and service quotations
- Be engaged with other Communications Sales Application Engineers, Sales Managers and immediate manager
- Make technical presentations to all levels of the customer's organization
- Develop engineering and installation work scopes, schedules and cost estimates to facilitate total scope project offerings
- Manage and negotiate commercial and contractual risk within the Inquiry to Order (ITO) process
- Contribute positively to regional sales, orders, profitability, and ITO quality goals
REQUIRED QUALIFICATIONS
- Bachelor's Degree from an accredited university or college and or equivalent years experience
- Minimum of 3 years of experience in a Technical Engineering role
ELIGIBILITY REQUIREMENTS:
- Ability and willingness to travel up to 70%
DESIRED CHARACTERISTICS
- CCNA / CCMP
- IEEE, MIS, CS
- Six Sigma training or equivalent Quality Training
- Ability to work independently without direct supervision
- Solid presentation skills
- Excellent creative problem solving skills, Interpersonal and leadership skills, Customer mindset
- Demonstrated oral and written communication skills
- Ability to communicate at all levels of the organization