Principal Relationship Management
Job Summary
The Principal Relationship Management Associate will drive strategic growth and business development within the US & Canadian markets. This role focuses on managing key client relationships, identifying partnership opportunities, and navigating complex negotiations. The position requires a client-facing approach with approximately 25-30% travel.
Responsibilities
- Identify and engage strategic growth contacts
- Develop proposals and negotiate agreements
- Manage client portfolios and drive volume
- Perform market analysis and trend tracking
- Ensure risk and compliance management
Required Skills
- C-Suite level negotiation
- Payments industry expertise
- Strategic business development
- Relationship management
- Data-driven market analysis
Job Details
Responsibilities:
- Strategic Growth: Identifying and engaging contacts, developing proposals and negotiating agreements to maximize network growth.
- Business Development: Creating business cases for new development activities with internal and external partners.
- Relationship Management: Serving as the liaison between external accounts, maintaining relationships with decision-makers, and advising clients on acceptance and operational efficiencies.
- Client Portfolio Management: Exploring new partnership opportunities and managing a portfolio of clients to retain, grow, and drive existing and new business by increasing acceptance and volume.
- Risk & Compliance: Actively managing and evaluating risk and customer-impacting issues, and ensuring compliance with new processes during contract and pricing negotiations.
- Market Analysis: Performing market analyses to maintain knowledge of industry trends, the competitive environment, and the opportunity pipeline to increase network transaction volume and revenue generation.
- Client Engagement: This is a client-facing role requiring approximately 25-30% travel.
The Ideal Candidate will possess:
- Strong negotiation and communication skills at the C-Suite level, including the ability to tailor communication across different leadership levels.
- Deep knowledge of the payments industry, particularly debit and credit pricing.
- Demonstrated entrepreneurial drive, proactive approach, and ability to anticipate market trends within the vertical.
- Resiliency to navigate adversity in a fast paced environment.
Basic Qualifications:
- High School Diploma, GED or equivalent certification.
- At least 6 years of business development, sales, strategy or relationship management experience within the financial services or payments industry.
Preferred Qualifications:
- Bachelor's Degree in Business, Finance or Marketing.
- 8+ years of business development, sales, strategy or relationship management experience within the financial services or payments industry.