Associate Director Field Reimbursement

Responsibilities and Accountabilities: - Lead the Western US Field Reimbursement Manager team to optimize the patient experience on CSL Behring's products by providing high-quality, compliant case-level reimbursement support. - Lead the FRM team in providing education and resources to healthcare providers (HCPs) and office personnel regarding prior authorization, appeals, and patient service programs. - Operate as a key member of the US Patient Experience leadership team, providing aggregated reimbursement case insights to inform organizational activities. - Support patient service hub case manager training and facilitate effective collaboration between field reimbursement managers and hub case managers. - Responsible for the documentation and implementation of SOPs, ensuring execution according to defined best practices. - Champion collaboration across multiple stakeholders including patient services, corporate accounts, sales teams, and vendors. - Operate as a US reimbursement subject matter expert for cross-functional teams including marketing, sales, health care systems, policy advocacy, and medical affairs. - Oversee reimbursement programs and team deployment to ensure compliance with legal and regulatory requirements. - Manage budgets effectively, including developing proposals and securing endorsements for strategic initiatives. - Responsible for the leadership, attraction, retention, and development of the Field Reimbursement Manager team. Qualifications: - Bachelor's degree required (business/management, healthcare, or life sciences preferred). MBA or postgraduate qualifications are an asset. - 8+ years of sales, marketing, medical, or related business operations experience. - 5+ years in reimbursement support services required. - Experience in the delivery of patient services preferred. - Demonstrated leadership and team-building skills. - Knowledge of relevant legal, compliance, and regulatory requirements.