Senior TA Operations Specialist
Job Summary
As a Senior TA Operations Specialist, you will own the full technology infrastructure powering recruitment at scale, including ATS configuration, integrations, and AI agent development. You will architect intelligent workflows and maintain the systems that recruiters depend on daily to drive efficiency and innovation. Furthermore, you will serve as the lead TA AI liaison to ensure all deployed AI tools meet strict security, compliance, and fairness standards.
Responsibilities
- Configure and maintain ATS and TA infrastructure
- Develop and deploy AI agents and automation workflows
- Manage TA technology roadmap and vendor relationships
- Lead AI governance, bias auditing, and compliance frameworks
Required Skills
- Experience with enterprise ATS and HR/TA tech stacks
- Hands-on AI agent and automation development
- Proficiency in prompt engineering and LLM behavior
- Integration management and incident resolution skills
- Knowledge of AI governance and compliance
Job Details
### Systems, Tool Configuration & Infrastructure
- Own the end-to-end configuration of the TA tech stack — including ATS stages, fields, picklists, scorecards, user access, and permissions.
- Manage all tools configuration, maintenance, and core setup across the technology ecosystem.
- Own all integrations across the TA stack — including build, monitoring, and incident response when integrations fail; serve as the primary point of escalation for integration errors and outages.
### AI Agent & Automation Development
- Design, build, and deploy end-to-end AI agents and automation workflows for recruiter-facing and enterprise TA use cases.
- Own automation architecture and workflow mapping across the TA infrastructure layer.
- Lead AI proposal triage — assessing feasibility, process impact, and candidate experience implications before approvals are granted.
- Drive prompt engineering, model management, and ongoing performance monitoring for all deployed agents.
### Tools Ownership, Roadmap, & Planning
- Lead the TA systems roadmap — owning evaluation, RFPs, and tech stack planning for the TA team.
- Manage vendor relationships for all TA technologies.
- Own tools configuration, maintenance, and integrations.
- Lead legal and security reviews for AI tool proposals in coordination with the ATO and Enterprise AI teams.
- Develop business cases for new AI tool investments and support Process & Enablement in evaluating non-AI tool needs.
### Governance, Compliance & Enablement
- Own AI governance framework and policy for the TA function — including bias auditing and fairness reviews for all AI tools and agents.
- Lead data privacy and security compliance reviews for AI tools in partnership with Legal and Security.
- Build and deliver AI-specific enablement curriculum and adoption programs for recruiters and TA stakeholders.
- Author and maintain all AI-specific documentation, playbooks, and SOPs within the TA knowledge library.
- Contribute AI agent performance data to TA dashboards and own AI performance reporting.