Field Service Engineer Drives
Job Summary
As a Field Service Engineer, you will perform installation, commissioning, and troubleshooting on drive, power, and automation systems at customer shipyards or offshore sites. This role requires technical expertise to ensure equipment integrity while providing on-site project leadership and customer support. You will travel extensively to execute engineering tasks, maintain safety standards, and manage service-related projects.
Responsibilities
- Perform installation, commissioning, and troubleshooting of drive and power systems.
- Execute site project management and provide technical leadership.
- Develop maintenance documentation and conduct customer training.
- Identify service and upgrade sales opportunities.
- Complete technical service reports and administrative documentation.
Required Skills
- Electrical Engineering degree or equivalent industry experience.
- Strong technical aptitude and MS Office proficiency.
- Ability to travel 85% of the time.
- Marine Industry experience preferred.
- Physical fitness for offshore work and HUET certification capability.
Job Details
Essential Responsibilities:
- Perform installation and commissioning on drive systems, power systems, automation systems or dynamic positioning systems at customer site locations during ship construction.
- Performs troubleshooting activities at site locations during scheduled Port visits or at sea to diagnose problems, determine appropriate resolution, and implements corrective actions.
- Performs a wide range of engineering tasks to ensure the technical integrity and proper installation and commissioning of our equipment.
- Develop documentation to execute work such as commissioning and maintenance procedures, as well as execute customer training.
- Execute on site project management and technical leader duties to resolve customer issues and provide customer satisfaction.
- Identify sales opportunities for service agreements, spare parts, training, and upgrades.
- Provide on call support in response to customer calls for service.
- Assist in the growth and direction of the North American business.
- Provide support to engineering teams working on customer upgrade projects.
- Complete timely service reports and other administrative requirements.
- Perform work on-board vessels within GE / Customer safety guidelines either in shipyards or offshore.
- Extended hours / overtime maybe required during peak periods and emergency circumstances.
- Domestic or overseas travel to customer sites for extended periods of time.
Qualifications/Requirements:
- Bachelor's Degree in Electrical Engineering or related discipline from an accredited college or university; OR Associate's Degree with a minimum 3 additional years of related industry experience; OR High School diploma or GED with a minimum of 6 years of related industry experience.
- Ability and willingness to travel 85% of the time on short notice.
- US Person with the ability to achieve security clearance for Department of Defense projects.
- Previous Marine Industry experience.
- Must be physically fit to be able to board vessels offshore.
- Must be able to pass a Helicopter Underwater Egress Training (HUET) and offshore survival course.
- Strong computer proficiency and technical aptitude with the ability to utilize MS Office applications.