Accessories Technical Leader
Job Summary
The Technical Leader provides leadership and mentoring for the Americas Accessories Product Service team, overseeing technical support for global power plants. Responsibilities include managing engineering response workloads, assisting with complex root cause analysis investigations, and delivering technical guidance to customers. The role focuses on troubleshooting accessory systems while coaching engineers to enhance their technical and communication skills.
Responsibilities
- Mentor and lead the Accessories Product Service team
- Manage ER workload and prioritize critical technical issues
- Oversee complex root cause analysis investigations
- Deliver technical guidance and communications to global customers
- Collaborate across functional teams to provide technical resolutions
Required Skills
- Bachelor's/Master's degree in Mechanical Engineering
- 8+ years of experience with GE/Alstom accessory/power systems
- Strong technical leadership and mentoring capabilities
- Expertise in root cause analysis and troubleshooting
- Excellent communication and stakeholder management
Job Details
Roles and Responsibilities:
- Foster a strong safety culture by prioritizing safety risks and enhancing team awareness.
- Oversee team management and prioritize ER and forced outage impacts.
- Ensure the delivery of standard work outputs (ER, RCA, and technical communications) by mentoring engineers supporting accessory systems. This encompasses troubleshooting various power plant accessory system technologies, but mainly gas turbine accessory systems.
- Remove barriers to team success by developing and leveraging a strong internal network and driving process improvements.
- Assist and mentor team members in achieving personal development goals.
- Identify trending issues, develop countermeasures to protect the customer fleet, and communicate these to the relevant audience (TILs, PSxBs, ETCs, OnTheGo alerts, etc.).
- Collaborate with Design Engineering, Chief Engineering Office, Product Safety Engineering, Product Management, Regional Customer Engineering Centers, Manufacturing, Sourcing, Vendors, and Customers to provide timely technical resolutions.
- Model the GE Vernova Way.
Required Qualifications:
- Bachelor's and/or Master's degree in Mechanical Engineering or similar.
- A minimum of 8 years of direct experience with GE/Alstom accessory and/or power plant systems.
Desired Characteristics:
- Comfort with tackling unfamiliar technical problems and a willingness to mentor engineers in applying problem-solving methods under pressure.
- Strong communication skills across all levels, including field engineers, site engineers, plant managers, and GE Vernova leadership.
- Ability to adapt quickly to changing priorities across multiple projects.
- A humble, open, collaborative, and continuously learning approach.
- Willingness to travel to customer sites to support issue resolution when necessary.