Billing Analyst
Job Summary
The Billing Analyst will support the Controller Shared Services (CSS) team by processing customer invoices and resolving billing discrepancies. This role requires managing financial reconciliations, collaborating across functional departments, and meeting critical deadlines in a fast-paced virtual environment. The successful candidate will ensure high-quality customer service while maintaining accurate financial records.
Responsibilities
- Process customer invoices accurately
- Analyze unbilled reports and resolve discrepancies
- Prepare billing reconciliations and reports
- Lead billing meetings with customers
Required Skills
- Microsoft Office (Excel, Outlook)
- Communication and interpersonal skills
- Multi-tasking in virtual environments
- Attention to detail
Job Details
Job Responsibilities:
- Prepare and process customer invoices in a timely and accurate manner.
- Analyze the unbilled report, provide explanations, and drive resolution.
- Quickly research and resolve short-paid invoices.
- Collaborate with functional departments to resolve billing issues.
- Prepare billing reconciliations and analyses.
- Meet critical deadlines and achieve departmental goals and objectives.
- Lead billing meetings with internal and external customers.
Minimum Required Qualifications:
- Bachelor's degree with no experience, or a Diploma with 3 years of work experience.
- US Citizen or Permanent Resident.
- Ability to multi-task in a fast-paced virtual remote environment.
- Proficiency in Microsoft Office Suite, especially Excel and Outlook.
- Strong communication and interpersonal skills.
- Reliable high-speed internet connection for remote work.
Preferred Qualifications:
- Knowledge of Deltek Costpoint ERP or equivalent large corporate system.
- Certification or additional training in billing or finance-related fields.