Senior Storage Engineer
Job Summary
The Senior Storage Engineer provides high-level engineering and operational support for enterprise storage services, specifically focusing on SAN administration. Key responsibilities include maintaining EMC and NetApp platforms, ensuring high availability, and managing data integrity. The role involves close collaboration with operations teams to resolve incidents, perform capacity planning, and execute architectural improvements.
Responsibilities
- Administer SAN environment (EMC and NetApp).
- Perform storage lifecycle tasks and maintenance.
- Design and integrate storage solutions and disaster recovery workflows.
- Lead incident resolution and root-cause analysis.
- Monitor capacity and perform performance tuning.
Required Skills
- U.S. Citizenship required
- NetApp Clustered Data ONTAP (cDOT)
- NCDA Certification
- SAN Management (EMC/NetApp)
- Capacity planning and forecasting
Job Details
PRIMARY RESPONSIBILITIES
SAN Operations and Administration
- Administer and maintain the SEC storage area network (SAN) environment, including EMC and NetApp systems.
- Perform day-to-day administration of NetApp Clustered Data ONTAP, including provisioning, monitoring, and optimization.
- Ensure storage platform availability, reliability, and performance for enterprise applications, databases, virtual workloads, and user data.
- Execute storage lifecycle tasks including configuration management, patching/firmware updates, and operational health checks.
Storage Architecture and Integration
- Design and implement advanced, vendor-agnostic storage solutions across multi-vendor environments.
- Integrate storage services with backup, virtualization, and disaster recovery components to meet operational requirements.
- Implement and support NetApp SnapMirror, SnapVault, and SnapCenter data protection workflows, aligned with Veritas NetBackup operations.
- Provide technical leadership to the SAN team on architecture decisions, standards, and implementation approaches.
Incident, Problem, and Service Management
- Lead SAN-focused incident analysis, triage, escalation, and resolution for production storage events.
- Coordinate with enterprise operations stakeholders to restore service quickly during high-priority incidents.
- Perform root-cause analysis and implement corrective/preventive actions to reduce repeat storage incidents.
- Contribute to SLA-driven operational reporting, documentation, and service improvement activities.
Capacity, Forecasting, and Continuous Improvement
- Monitor storage utilization, growth trends, and performance indicators across enterprise platforms.
- Develop and maintain capacity forecasts and recommendations to prevent resource constraints and service degradation.
- Plan and coordinate storage expansions, rebalancing, and performance tuning activities.
- Identify and implement operational improvements that increase resiliency, efficiency, and long-term service quality.
REQUIRED QUALIFICATIONS
- This position is restricted to U.S. citizens only. Applicants must not hold dual citizenship with any other country to be eligible for work under this contract.
- Bachelor's degree in a relevant field (e.g., Information Technology, Computer Science, Engineering). In lieu of degree, additional experience may be required.
- Ability to obtain and maintain SEC Public Trust.
- 4+ years of experience managing storage area networks (SAN), specializing in EMC and NetApp systems.
- Experience working with NetApp Clustered Data ONTAP software.
- Must possess a NetApp Certified Data Administrator (NCDA) certification or equivalent.
- Experience leading analysis, identification, and resolution of storage-related IT incidents in enterprise environments.
- EMC and NetApp enterprise storage administration.
- NetApp Clustered Data ONTAP (cDOT).
- SAN capacity monitoring and forecasting.
- Multi-vendor storage integration using vendor-agnostic design principles.